Field Representative II, Concierge Hospitality

Field Representative II, Concierge Hospitality

POSITION PROFILE

This position will work closely with office administration to ensure we represent the customer's culture to the external world. This position includes, but is not limited to, greeting outside callers/clients, managing conference room scheduling, preparing for key client visits (signage, work-space prep, etc.), and handling client travel arrangements where necessary. This individual would also be charged with assisting with any group company activities - - parties, group functions, department meetings, etc. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distribution handling incoming and outgoing mail. This position reports directly to Site Manager or Assist Site Manager, depending on site personnel configuration.

JOB DUTIES AND RESPONSIBILITIES

Greet visitors/guests -validate against guest list, provide badge, parking validation as necessary

Serve as company concierge in regards to guests, clients, staff, providing tours of facilities, recommendations for hotels, restaurants, points of interest, etc.

Coordinate catering for meetings with support staff and caterers

Maintain and update company phone & speed dial lists

Schedule meeting rooms, ensuring that each conference room has the necessary supplies and set-up prior to meeting times

Assist with audio visual equipment for meetings

Back up clerical support for Executive Assistants

Where/when appropriate, the individual will also be asked to help with other departmental/non- client business activities

Assist in daily management of facilities

Perform other duties as assigned

Creation of proposals in customer systems and well as print production environment

Support Executive Level client facing staff

Vendor procurement and coordination for special projects

Represent the culture of both Ricoh and the customer as required

QUALIFICATIONS (Education, Experience and Certifications)

Typically Requires:

Requires high school diploma or equivalent

Requires 1-3 years of experience in the field or in a related area.

Experience working in Headquarters environment preferred

KNOWLEDGE, SKILLS AND ABILITIES

Outstanding organization and coordination skills

Demonstrated customer service skills

Good PC inclusive of Microsoft suite skills

Good problem-solving skills

Ability to use audio visual equipment

Minimum supervision/oversight required

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level

Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction prepare, provide and convey diversified information

Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.).

Moderate dexterity regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.