Corporate Receptionist/Administrative Assistant

The Corporate Receptionist and Administrative Assistant serves as the first point of contact for visitors and callers to the corporate office while providing high-level administrative support to ensure efficient day-to-day operations.

This position works in collaboration with another Corporate Receptionist/Administrative Assistant to ensure front reception desk is covered at all times while providing back up to each other when one is absent from the office. This is an in-office role, five days a week.

Experience is Everything;

At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you'll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative work space. You'll find several opportunities to grow as a professional, serve the community, and enhance the lives of the seniors.

The Role:

• Receptionist Duties:

• Greet and welcome visitors in a professional, courteous, and timely manner.

• Responsible for digital signage upload at front reception desk to welcome guests.

• Answer and direct phone calls using a multi-line phone system.

• Maintain a clean and organized front desk and lobby area.

• Receive and distribute mail, packages, and deliveries.

• Manage visitor logs, issue badges, and enforce security protocols.

• Coordinate meeting room scheduling and ensure readiness of meeting spaces.

• Stock conference rooms in conference center with beverages for meetings.

• Order and maintain office stationery and collaterals.

• Works with other receptionist to ensure front desk is covered at all times. Provides back-up to other receptionist for breaks, lunches and appointments as needed. Secures phone coverage with other office administrative assistants when absent from office.

• Administrative Support:

• Provide administrative support to corporate staff and departments, including calendar management, travel arrangements, and expense reporting.

• Prepare correspondence, reports, and presentations with accuracy and confidentiality.

• Assist in planning and organizing corporate events, meetings, and luncheons.

• Maintain office supplies inventory and organization, place orders, and monitor invoice charges.

• Support facilities coordination including office maintenance requests, vendor communication and office moves.

• Perform data entry, filing, document organization, audits, and records management.

• Assists with large mailing projects for the LCS Foundation, tax filings and other company mailings as needed

• Assists with maintaining corporate minute books.

Experience:

• Required qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.

• 2+ years of receptionist or administrative assistant experience in a professional office environment.

• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

• Excellent verbal and written communication skills.

• Strong organizational and time management abilities.

• Professional appearance and demeanor.

• Ability to handle confidential information with discretion.

• Preferred qualifications:

• Experience supporting senior-level executives or multiple departments.

• Familiarity with office management systems and procedures.

• Customer service or hospitality background is a plus.

• Ability to multitask and prioritize in a dynamic environment.

Physical Demands:

While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. This job requires adequate hearing and verbal abilities to communicate effectively in person, by telephone, and other methods of online collaboration. Specific vision abilities required by this job include close vision requirements due to computer work for extended periods of time. This job may require occasional lifting of light objects up to 50 pounds. While performing the duties of this job, the employee may be regularly required to move within the office environment, including walking to meetings, navigating office space, and accessing different areas. Frequent standing, moving around, bending, reaching, or stretching to access files and equipment.

The incumbent must be able to perform all job duties and essential functions with or without reasonable accommodation.

The job description above is not an exhaustive list of all duties and responsibilities required by the incumbent; as such the position may be required to perform additional duties as appropriate. As with any organization, as LCS grows and changes over time, the functions of this position may also require change.

Daily work schedule is as follows:

8:00 to 10:30 a.m. Morning administrative support

10:30 to 10:45 a.m. Provide break coverage to other receptionist

10:45 a.m. to 11:30 a.m. Morning administrative support

11:30 a.m. to 12:30 p.m. Lunch

12:30 to 1:30 p.m. Provide lunch coverage to other receptionist

1:30 to 2:30 p.m. Planned receptionist coverage at front desk

2:30 p.m. to 3:00 p.m. Break

3:00 to 5:00 p.m. Planned receptionist coverage at front desk

Why LCS

Industry leader. The Nation's third-largest senior living operator ranked number one in customer satisfaction among senior living communities.

Inclusive and collaborative culture. We're dedicated to diversity, equity, and inclusion and have an engaged Diversity and Inclusion Council focused on creating awareness and educating employees on inclusivity. In addition, LCS creates a collaborative culture that provides an exceptional experience for every employee.

Top Workplace USA: LCS has earned the Top Workplaces USA award for several consecutive years and is recognized for our strong company culture and engaged workforce. In addition, LCS earned ten culture excellence awards in areas such as DE&I practices, top managers, professional development, and clued-in leaders, to name a few.

Top Workplace Iowa: LCS employees truly believe we are an employer choice. This recognition, for 4 years running, is in large part due to the culture of excellence that our employees help deliver every single day.

Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(k) with company match and paid parental leave.

Charity and community involvement. We are recognized as a national team for the Alzheimer's Association and consistently a top contributor to United Way. We also support our employee's individual community contributions and provide opportunities to get involved at our corporate locations and in our communities.

Outstanding advancement opportunities. LCS is growing and we think you should too. Our company growth allows for internal growth opportunities across all of our business lines.

Ongoing career development. Onsite education opportunities, education assistance, and continuing education credits allow LCS employees to keep their knowledge of current industry changes relevant.

LCS creates living experiences that enhance the lives of seniors. You'll see this commitment in our people. They're talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty, and transparency according to the principles of LCS. We strive to help every community succeed-strengthening available resources, establishing proven practices that lead to long-term growth and creating lasting value for those living in, working for and affiliated with the community. Check us out on our website: www.lcsnet.com

Travel Frequency: 0-10%

Estimated Salary Range: $48,800 - $61,000

The actual title and salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and other relevant factors.

A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES, IS REQUIRED

LCS IS AN EQUAL OPPORTUNITY EMPLOYER