Campus Receptionist

Campus Receptionist -Day and Evening shift available

Type: Part Time

Location: Waco, TX

Job Details

### Description

The Campus Receptionist is responsible for operating the multiline telephone system, answer incoming calls and direct the callers to the appropriate personnel.

ESSENTIAL DUTIES, RESPONSIBLITIES, AND EXPECTATIONS

Create a positive first impression on all visitors by being the friendly, calm and courteous greeter of our students, our customers, and our vendors;

Retrieve messages from voice mail and forwards to appropriate personnel;

Answer incoming telephone calls, determine the purpose of the calls and forward the calls to appropriate personnel or department;

Maintain a clean front area that is uncluttered and projects a professional image;

Take and deliver messages or transfers calls to voice mail when appropriate personnel are unavailable;

Create files, review prospective student documents for accuracy, make copies, and scan documents into system;

Create and/or run reports as required;

Answer question about organization and provide callers with address, directions, and other information;

Welcome on-site visitors, determine the nature of their business, and announce visitors to appropriate personnel;

Monitor all activity at the front door of the campus;

Maintain confidentiality of Institute information, specifically student data;

Manage and deliver outgoing mail and receive, sort, and route incoming mail;

Maintain and route publications, packages and sign for items delivered by professional courier;

Maintain fax machines, assist users with sending and receiving faxes, send, retrieve and route incoming and outgoing faxes;

Take payments for services and products;

Order, receive and maintain office supplies;

Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary;

Perform other clerical duties as needed, such as filing, photocopying, and collating;

Represent the Institute and all affiliated brands in the most professional and positive light at all times;

Regular, consistent, on-time attendance is an essential function of the job;

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skills, and/or abilities required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Certificate showing at least one year of completion from college or technical school;

OR, 3-6 months of training and related work experience;

OR, equivalent combination of education and experience.

Computer Skills:

Strong knowledge of computer systems including Microsoft Office Suite;

Experience using all industry-leading computers, printers and fax machines.

Writing and Communication Skills:

Clear and succinct communication, both verbally and in writing with a diverse community, student population and with team members and instructors at all levels of the company;

Listen to and understand a wide-range of issues from both students and Institute team members;

Strong interpersonal skills;

Strong verbal communication, written communication, listening, record keeping and information management;

Maintain a calm and friendly demeanor when instructing and assisting students.

Skills, Abilities, or Other Qualifications:

Prioritize, multi-task, perform well under pressure, meet deadlines, and work a flexible schedule;

Work under minimal supervision and exhibit self-starter traits;

Take initiative and use independent judgment within established guidelines;

Successfully interface with office staff and instructors, students and manager;

Effectively analyze situations and perform conflict resolution;

Ability to coach and motivate students for goal achievement;

Ability o research, critically think about and analyze student records and policy for resolution;

Maintain confidential information and abide by all Family Education Rights and Privacy Act (FERPA) rules and regulations;

Collect, analyze and interpret data in assigned teaching field to provide up-to-date instruction and information;

Highly organized and pay attention to detail;

Passionate belief in the value of our Education Programs.

## Qualifications

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### Education

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Required

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Some college or better in Other.

Technical/other training or better in Other.

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