Valet Attendant / Shuttle Driver
- First Hospitality Group, Inc.
- Minneapolis, Minnesota
- Part Time
Valet Attendant / Shuttle Driver
Hilton Garden Inn Minneapolis Downtown
posted June 26, 2025
Part-Time
THIS JOB
Compensation: Starting at $15.97 per hour, plus tips
What's in it for you
Insurance enrollment available from DAY 1!
Paid time off available from DAY 1!
Holiday pay available from DAY 1!
401(k) enrollment after 30 days!
Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!
Purpose
Valet Drivers are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Valet Drivers are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility is to park vehicles, deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellentmunication with guests, peers, and supervisors.
What you'll be doing
Park and bring up guest vehicles as needed.
Engage in purposefulmunication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
Effectively engage with guests through phone or electronicmunication consistent with hotel brand standards to ensure guest satisfaction.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
Effectivelymunicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
Always maintain professionalism consistent with hotel brand andpany expectations.
Know andmunicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotelmunication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
If applicable, maintain balance and security of house bank and accurately log all transactions.
You should be able to
Stand 8+ hours per day at standingdeskputer; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally
Requirements
High School diploma or equivalency education certificate required
Clean driving record
Excellent verbal and writtenmunication skills
Must be able to speak, read, and write in primary language used in the workplace
About First Hospitality
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and managementpany. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
THIS JOB
Hilton Garden Inn Minneapolis Downtown
1101 4th Avenue South
Minneapolis, MN 55404
Hotel with 210 Rooms
Managed By First Hospitality
Hilton travel discounts, Benefits Day 1, Complimentary parking
Hilton Garden Inn Minneapolis Downtown
posted June 26, 2025
Part-Time
THIS JOB
Compensation: Starting at $15.97 per hour, plus tips
What's in it for you
Insurance enrollment available from DAY 1!
Paid time off available from DAY 1!
Holiday pay available from DAY 1!
401(k) enrollment after 30 days!
Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!
Purpose
Valet Drivers are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Valet Drivers are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility is to park vehicles, deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellentmunication with guests, peers, and supervisors.
What you'll be doing
Park and bring up guest vehicles as needed.
Engage in purposefulmunication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
Effectively engage with guests through phone or electronicmunication consistent with hotel brand standards to ensure guest satisfaction.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
Effectivelymunicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
Always maintain professionalism consistent with hotel brand andpany expectations.
Know andmunicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotelmunication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
If applicable, maintain balance and security of house bank and accurately log all transactions.
You should be able to
Stand 8+ hours per day at standingdeskputer; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally
Requirements
High School diploma or equivalency education certificate required
Clean driving record
Excellent verbal and writtenmunication skills
Must be able to speak, read, and write in primary language used in the workplace
About First Hospitality
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and managementpany. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
THIS JOB
Hilton Garden Inn Minneapolis Downtown
1101 4th Avenue South
Minneapolis, MN 55404
Hotel with 210 Rooms
Managed By First Hospitality
Hilton travel discounts, Benefits Day 1, Complimentary parking
Job ID: 482930199
Originally Posted on: 6/27/2025
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