Part-time Receptionist

City of Bixby, OK
Bixby, Oklahoma
Part Time

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Summary

We are seeking a personable and organized Part-Time Front Desk Receptionist to assist the Bixby Fire Department with administrative functions. The ideal candidate will be the first point of contact for the public, visitors, and suppliers. This role requires exceptional customer service skills, administrative duties, effective communication, keen attention to detail, and the ability to multitask. The receptionist's responsibilities include supporting the administrative staff with general clerical tasks. The work is performed under the general supervision of the Executive Assistant, with no supervisory responsibilities involved.

Duties

Welcome and guide visitors to the correct individual or office for their needs, ensuring professional interactions with customers, whether in person or over the phone.
Manage incoming phone calls and return voicemails promptly.
Deliver outstanding customer service by quickly addressing questions and resolving concerns.
Receive mail and deliveries and route them to the appropriate personnel.
Assist with administrative tasks such as data entry, filing, and correspondence.
Keep the front desk area tidy and organized at all times.
Assists with the preparation and planning of departmental events, as well as public education and outreach activities.
Carry out other duties as assigned in a positive manner that supports the vision and strategic objectives of the Bixby Fire Department.

Experience

Prior experience as a Front Desk Receptionist or in a comparable administrative position is preferred.
Proficient in computer skills, particularly with Microsoft Office.
Strong time management abilities, capable of prioritizing tasks efficiently.
Outstanding customer service skills paired with a welcoming attitude.
Exhibit positive character traits such as respect, reliability, punctuality, patience, and thoroughness.
Well-organized and attentive to detail.

Working Environment

Works primarily in a climate-controlled office environment - Fire Department lobby. The position requires some lifting up to 35 pounds. Physical demands are generally sedentary, but they do involve walking, standing, reaching, and bending. The individual will work independently but can rely on team support when needed.

Requirements