Hotel Conc Valet Attendants

WAGE RANGE: $14.05+Tips

OPEN UNTIL FILLED: IST CLOSING DATE: JUNE 30, 2025

ESSENTIAL JOB FUNCTIONS:

• Ensure customer satisfaction through prompt, efficient, and friendly service, providing accurate Resort information and assistance pleasantly at all times.
• Promptly greets customers pulling into the Valet parking area.
• Receives vehicle from guest and fills out a parking ticket, informing guest of process.
• Park the vehicle in the correct area and file the ticket and keys.
• As guests exit the Casino, promptly retrieve the car from the parking area for guests.
• Handles guest vehicles safely and cautiously at all times.
• Maintains professional appearance and promotes guest courtesy at all times.
• Adhere to and promote safety practices, ensuring customer, property, and equipment safety.
• Report suspicious activity and operational concerns or issues to the bell captain, hotel manager, or lodging director.
• Comply with regulatory laws, PP&P, department policy and procedures, safety codes, etc.
• Ensure that equipment, tools, and materials are operated safely.
• Promote internal guest service standards through courteous and respectful behavior.
• Other transportation duties as assigned.

PROMOTE WRC QUALITY SERVICE STANDARDS:

SAFETY: Ensuring a safe experience by protecting the welfare of all.

INTEGRITY: Expecting personal accountability at every level.

COURTESY: Creating an exceptional customer service experience for everyone.

TEAM: Functioning together to create a cooperative and positive experience.

SHOW: Providing flawless experience -a clean and cared-for resort.

SUPERVISORY AUTHORITY:

• None

SIGNATORY ABILITY:

• Validation tickets.
• Valet podium.

ACCESS TO SENSITIVE AREAS:

• Security key podium.
• Valet podium.

MINIMUM QUALIFICATIONS:

• Possess a valid driver's license with no history of motor vehicle-related citation or arrest conviction(s) within the last five (5) years in any state per WRC insurance requirements.
• Needs to drive all types of vehicles (manual and automatic).
• Courteous, friendly, and efficient with customers.
• Needs to run, walk, and stand for long periods, have good visual acuity, and work outside in adverse weather.
• Effective communication skills - verbally instructs, responds to questions, and has exceptional interpersonal skills and abilities.
• Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
• Requires a criminal history background check.
• Must be at least 18 years of age.