Host/Hostess

PositionSummary

Hosts are thefirst and last point of contact for guests, playing a vital role in creating awarm and welcoming dining experience. This position is responsible for managingreservations, greeting guests, managing waitlists, and assisting in maintainingan organized flow of service. Hosts work closely with the management team toensure a seamless and exceptional experience for every guest, reflecting thestandards and culture of the restaurant and Noble Food & Pursuits.

Essential Duties andResponsibilities
Theessential functions include, but are not limited to the following and maychange or be adjusted at any time:

• Greetguests warmly upon arrival, making them feel welcome and valued.
• Managereservations and waitlists, providing accurate wait times during busy periods.
• Coordinateguest seating in collaboration with the service and management teams tooptimize table turnover and guest experience.
• Communicatewith guests to ensure special requests or needs are accommodated, includingaccessibility or large party requests.
• Maintaincleanliness and organization of the host stand, entrance, and waiting areas.
• Answerphones professionally, assisting with inquiries, reservations, and takeoutorders as needed.
• Assistwith managing guest flow and informing servers and kitchen staff of any changesto seating plans or reservation schedules.
• Maintaina deep knowledge of the restaurants menu, hours of operation, and other keydetails to assist guests effectively.
• Provideexceptional hospitality by resolving guest inquiries, complaints, or concernspromptly and professionally.
• Assistwith opening and closing tasks, including setting up and breaking down the hoststand and entrance area.
• Trainand mentor new host team members as needed to maintain high service standards.

Additional Skills and Responsibilities

• Exceptionalinterpersonal and communication skills with the natural ability to create awelcoming environment.
• Strongorganizational and time management skills, with the ability to multitaskeffectively.
• Abilityto remain calm under pressure and handle a variety of guest interactions withpoise and professionalism.
• Flexibilityto work varied schedules, including nights, weekends, and holidays.
• Passionfor exceptional hospitality and delivering memorable guest experiences.

Physical Demands andWork Environment

• Abilityto stand for extended periods of time.
• May be required to lift, carry, or move itemsup to 25 lbs.
• Occasional bending, kneeling, or stooping asrequired to perform tasks.
• Ability to work in a fast-paced environmentwith varying noise levels.
• Exposed to hot and cold temperatures, such aswhen working near doorways or outdoor seating areas.

EEO Statement
NobleFood & Pursuits is proud to be an Equal Opportunity Employer. We donot discriminate on the basis race, color, creed, religion, gender (includinggender identity and expression), sexual orientation, marital status, pregnancy,childbirth or related condition, sexual and reproductive health decisions,ancestry, national origin, citizenship, age, disability, military or veteranstatus, genetic information or predisposing genetic characteristic, status as avictim of domestic violence, sexual violence, or stalking, or any other legallyprotected status.