Housekeeping Supervisor

Hotel: North Charleston Embassy Suites 5055 International Blvd N Charleston, SC 29418 Housekeeping Supervisor Full time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning - 40% of our management hires are internal promotions! Invest in Your Future - 401(k) plan with company match. Comprehensive Health Coverage - Medical, dental, and vision insurance options. Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact - Make a difference through Atrium's community service and volunteer programs. __________________________________________________ Profile: Telecommute: No Bonus Eligible: No Direct Reports: No Reports To: All Purpose Manager or Executive Housekeeper Equipment: Uniform Primary Purpose: The primary purpose of the Housekeeping Supervisor to ensure that guests have an excellent experience while supervising housekeeping associates to ensure brand standards of hotel cleanliness, preparing proper work assignments and coordinating room readiness other departments. Work Performed: The Housekeeping Supervisor will be tasked with the following duties, responsibilities, and assignments: Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner in accordance with established service standards; Conduct appropriate coaching and accountability of housekeeping associates when service, performance, or cleanliness standards are not met; Provide direction, support, timely feedback and recognition of performance in keeping with Atrium's performance management standards and Core Values; Inspect guest rooms and public spaces to ensure compliance with cleanliness standards and verify room statuses; Forecast necessary levels of staffing and supplies to facilitate effective scheduling and ordering with a focus on profitability and cost control; open and close housekeeping department by assigning and monitoring daily operations; Manage Lost and Found by tracking items, communicating with guests and scheduling items to be returned; Promote sanitation, safety, and security efforts of the hotel; Assist with scheduling Associates according to business levels; Able to conduct daily stand up with the housekeeping team; Use laundering equipment to safely and thoroughly clean and press linen, keeping the work area clean and safe; Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and Any and all other work as required to complete the primary purpose of the position. Qualifications: Required Prior Experience: Six (6) months of housekeeping and/or related experience Preferred Prior Experience: Hospitality experience Preferred Education: High school diploma or equivalent Preferred Technology: Basic computer knowledge Physical: Able to lift a minimum of 50lbs occasionally and 25lbs regularly Able to bend and squat repeatedly Able to walk and stand for duration of scheduled shift Other: Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays _____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Service We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Perseverance We will be better today than we were yesterday. Inclusion We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Respect We treat others the way we would like to be treated. Innovation We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. Teamwork Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. Come grow with us!