Weekend Night Auditor

Weekend Night Auditor Hampton by Hilton Omaha, NE Job Details Part-time $16 - $18 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Qualifications Bilingual Hospitality Computer operation Guest relations Multilingual Administrative experience (1-2 years) Night audit Guest services experience (1-2 years) Administrative experience Driver's License Multi-line phone system experience (1-2 years) Hotel management experience (1-2 years) Organizational skills Front desk Multi-line phone systems Guest services Phone etiquette Communication skills Administrative experience (Less than 1 year) Hotel experience Entry level Office experience Hospitality management Hotel management Full Job Description Overview We are seeking a dedicated and detail-oriented Night Auditor to join our team at a premier hotel. The Night Auditor plays a crucial role in ensuring the smooth operation of the front desk during the night shift, providing exceptional guest services while managing financial transactions and reporting. This position requires strong communication skills, attention to detail, and a commitment to hospitality excellence. Responsibilities Perform night audit procedures, including balancing daily financial transactions and preparing reports for management. Provide outstanding guest services by addressing inquiries, resolving issues, and ensuring a pleasant stay for all guests. Manage check-ins and check-outs efficiently, maintaining accurate records in the hotel management system. Handle phone calls with professionalism, utilizing effective phone etiquette to assist guests and relay messages. Collaborate with other departments to ensure seamless operations throughout the night. Maintain security protocols for guest safety and property protection during overnight hours. Assist with administrative tasks as needed, including inventory management and preparing for the next day's operations. Requirements Previous experience in guest services or hospitality management is preferred. Familiarity with night audit processes is a plus, especially within resort or hotel environments. Strong communication skills; bilingual or multilingual abilities are highly desirable. Proficiency in using phone systems and hotel management software. Excellent organizational skills with attention to detail to ensure accuracy in financial reporting. Ability to work independently during overnight shifts while maintaining a high level of professionalism. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift. Job Type: Part-time Pay: $16.00 - $18.00 per hour Expected hours: 16 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Evenings as needed Every weekend Nights as needed Night shift Overnight shift Weekends only Work Location: In person