Receptionist

Receptionist & Guest Services Coordinator
Pay: $24.64/hour
Duration: 12 months with potential for extension
Schedule: MondayFriday, 8:30 AM 5:30 PM (1-hour lunch)
Location: Atlanta, GA 30354 (On-site, 5 days/week)

Position Overview:
This role serves as the first point of contact at the companys headquarters, delivering a warm, professional, and engaging experience for all visitors and employees. The coordinator will manage the front desk operations, phone coverage for the main switchboard (not the call center), and provide support to guest services and facility teams. This position requires a service-minded individual with excellent communication skills and a polished, energetic presence.

Key Responsibilities:

• Greet all guests and employees with warmth and professionalism

• Manage front desk inquiries, including transportation requests, luggage storage, and directions

• Answer and route calls via the companys main switchboard

• Address customer questions and concerns; document complaints using internal tracking systems

• Issue guest passes and coordinate access with the Security team

• Support the Facilities team by submitting and tracking service requests

• Assist the Guest Services and Customer Relations teams with project-based work

• Provide occasional facility tours for guests and VIPs

• Escort guests throughout the facility as needed

Required Qualifications:

• High school diploma or equivalent

• At least 2 years of experience in a receptionist or front desk role

• Friendly, outgoing, and empathetic personality

• Strong multitasking and organizational abilities

• Proficiency in Microsoft Office and Windows-based systems

• Customer service mindset with a polished and professional demeanor

• Ability to lift and transport items up to 40 lbs occasionally

Preferred Qualifications:

• Familiarity with automotive industry or terminology

• Experience supporting VIP or luxury brand environments

Additional Details:

• Consistent daily on-site presence required

• Punctuality and reliability are essential

• Occasional early evening shifts may be required during key corporate events

• Travel: 0%