Sourdough Cafe Bus Person

Summary:

As a Bus Person, you play a vital role in creating an exceptional dining experience for our guests. You ensure our restaurant remains clean, organized, and welcoming by promptly clearing and resetting tables, transporting used tableware, and keeping side stations fully stocked. Your attention to detail and efficiency keep service running smoothly, directly impacting the satisfaction of every guest who walks through our doors.

Essential Functions and Responsibilities:

• Greet guests warmly and positively, anticipating their needs

• Take and serve beverage orders according to service standards, using suggestive selling techniques

• Be knowledgeable about menu items, hotel services, and local activities to assist guests

• Pre-bus, clean, and reset tables promptly after guests depart

• Transport tableware to and from the side station and ensure it is fully stocked

• Maintain cleanliness, sanitation, and organization of assigned work areas, following Health Codes

• Handle guest complaints professionally to ensure satisfaction

• Thank guests for dining with us and invite them to return

• Complete required requisitions and transfer sheets

• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position

• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the companys guest service culture standards

• Perform other duties as assigned

Qualifications

• Prior experience in a service-related role preferred

• Ability to work collaboratively with a team during high volume periods

• Effective communication skills required

• Proven experience providing high level of guest service

• At least 21 Years of Age

• Ability to effectively communicate in English, both written and verbal

• Obtain and maintain all work cards as required by the company

• Verify right to work in the United States

Work Cards

• Food Handlers Card

• Alcohol Awareness Card

Physical Requirements

• Frequently push/pull up to 35 lbs.

• Frequently lift and/or carry up to 35 lbs. at floor, knee, waist, and chest levels

• (Regularly) Squat, kneel, reach, bend, twist

• Occasionally sit and work at a desk or computer

• Frequently standing and walking

• Ability to communicate using in-person speech, radios, and telephone

• Ability to hear, understand, and distinguish speech and/or other sound in person

• Ability to distinguish between shades of color

• Ability to tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

• Indoor

• Smoky

• Noisy

• Slippery surfaces

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.