Retail Concierge Specialist

Job Title: Concierge Specialist
Location: Clermont, FL 34711
Start Date: October 6, 2025
Pay:
English Only: $19.50/hour
Bilingual (Spanish/English): $20.50/hour
Temporary role through open enrollment - October - December 2025

Overview
Join our welcoming front-desk team and help visitors begin their journey toward better health. As a Concierge Specialist, youll create a friendly first impression for walk-ins and scheduled guests, connecting them with the right teamsales, service, or care. You'll also assist with scheduling, support daily center operations, and ensure every guest has a positive experience.

Key Responsibilities
Greet and assist visitors with professionalism and warmth
Identify visitor needs and connect them with the appropriate team member
Use systems to check in visitors and track outcomes in real-time
Explain wait times, center services, and provide materials (e.g., event calendars)
Offer refreshments, manage the lobby, and provide updates to waiting guests
Answer phones, check voicemails, type emails, and confirm appointments
Manage center calendars and schedule visits using MS Outlook and web tools
Support walk-ins with scheduling or rescheduling options when needed
Prepare marketing materials, assist with events, and complete clerical tasks (mail, forms, supplies)
Provide tours and promote center events

Qualifications Required
Strong communication, organization, and computer skills
Proficient with MS Office, internet tools, and calendar management
Comfortable using iPads, laptops, and navigating online systems
Prior face-to-face customer service experience in industries like retail, hospitality, healthcare, or banking
Experience working with the public, especially seniors or older adults

Preferred
2+ years of professional experience (data entry, scheduling, or admin support)

Schedule Details
Hours: 8:00 AM 8:00 PM EST
Shifts vary weekly and will include evenings, weekends, and holidays
Shifts are assigned based on business needs (not selectable by employee)
No time off during training or Open Enrollment Period (OEP)

APPLY NOW!

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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