Your experience matters
At UW Health Rehabilitation Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
What we offer
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
- Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
- Competitive Paid Time Off
- Employee Assistance Program - mental, physical, and financial wellness assistance
- Tuition Reimbursement/Assistance for qualified applicants
- And much more...
About Us
People are our passion and purpose. UW Health Rehabilitation Hospital is a 50 bed hospital located in Madison, WI and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters
How you'll contribute
The Maintenance Worker assists in assigned activities of plant operation functions which are necessary in maintaining the physical structures, HVAC, mechanical, electrical systems, utility systems and grounds of the hospital in an operative and safe working condition. Assists in maintaining performance improvement activities within the facility and participates in CQI activities. Performs general maintenance and repair duties to ensure the safe and efficient operation of the Physical Plant. Receives daily direction from the Director of Plant Operations via verbal or written communications. May share on call with Director of Plant Operations.
Essential functions:
- Demonstrates excellent customer service skills in assisting patients and visitors in a prompt and courteous manner.
- Reviews all patient, family or other written concerns regarding the Facility, staff and/or program according to policy
- Organizes and prepares materials for various meetings as required.
- Investigate patient concerns, take actions and provide mediation toward problem resolution in a timely manner
- Tracks and trends all patient feedback, reporting results to Director of Quality.
- Support the commitment of our Facility in adhering to Federal, State, and local rules and regulations governing ethical business practices for healthcare providers.
- Assists with medical record audits and spot checks to monitor regulatory compliance and documentation quality.
- Collects incident reports; records, analyzes, investigates data and reports to Quality Director.
- Assist QA Director with projects that improve care for all patients across facilities.
- Performs safety rounds on the units at facility to identify risks and safety concerns and reports these to unit supervisor immediately and to QA
- Director as soon as possible.
- Support the commitment of our Facility in adhering to Federal, State, and local rules and regulations governing ethical business practices for healthcare providers. Maintain patient confidentiality as outlined by HIPAA/42CFR Part II.
Qualifications and requirements
High School diploma or the equivalent.
At least 2 years' experience with maintenance preferably in a hospital setting.
Familiarity with Joint Commission and other regulatory policy and procedures highly preferred.
Able to communicate effectively in English, both verbally and in writing.
Basic computer knowledge.
Essential Functions:
Reports daily to the Director of Plant Operations regarding the physical and structural conditions of hospital facilities and the status of work in progress.
Participates in the applications of standards of quality and productivity for the facility. Follows policies, procedures and standards of work performance for maintenance and repair of equipment, buildings and building systems.
Assists in administering the maintenance program to ensure the uninterrupted operation of the entire physical plant.
Works closely with other departments and administration. Negotiates priorities, plans work schedules, completes job assignments, and requests orders of needed materials, supplies and parts.
Performs and completes maintenance repair work, alterations, remodeling, minor construction, and checks out installation and servicing of mechanical and electrical equipment and building systems.
Assists with maintaining stock levels of materials and parts within budgetary constraints.
Assists in ensuring compliance with state and federal requirements in regards to the energy management program.
Assists with coordination of all fire and safety measures throughout the hospital, including fire and safety inspections and procedures in conjunction with Safety and Security Departments when requested.
Participates in performance improvement and information management activities.
EEOC Statement:
UW Health Rehabilitation Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.