Host/Food Runner, Blue Rock

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. Were proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Work Shift:

Varies (United States of America)

Scheduled Weekly Hours:

0

Union Position:

No

Department Details

Summary

Blue Rock Bar and Grill is seeking a friendly, organized, and adaptable Host to join our team. As the first point of contact for our guests, the Host is responsible for creating a welcoming atmosphere while managing the flow of the dining spaces. In addition to traditional hosting duties, this role supports the team by assisting with food running and bussing tables as needed during peak times or to ensure a seamless guest experience.

Job Description

Key Responsibilities:

• Greet guests warmly upon arrival, manage reservations, and seat guests promptly according to seating availability and server rotation.
• Maintain an accurate waitlist during busy periods, providing guests with estimated wait times and ensuring clear communication.
• Answer phone calls, respond to inquiries, and take reservations or to-go orders as needed.
• Monitor dining room activity to ensure a smooth flow of service and assist with coordinating table turnover.
• Deliver food to tables accurately and efficiently when assisting as a food runner, ensuring guests receive their orders in a timely manner.
• Clear and reset tables, including removing dishes, wiping surfaces, and preparing tables for new guests when supporting as a busser.
• Collaborate with servers, kitchen staff, and leadership to maintain a clean, organized, and welcoming environment.
• Provide exceptional customer service by addressing guest needs or concerns and escalating issues to leadership when necessary.
• Assist with light cleaning tasks, such as tidying the host stand or front entrance, during downtime.
• Perform additional tasks as directed by leadership to support the overall operation of the restaurant.

Qualifications:

• Must be 16 or older.
• Safe Food Handler certification is a plus but not required; training and certification can be provided.
• Previous experience in a restaurant or customer-facing role is a plus but not required; training will be provided.
• Excellent communication and interpersonal skills with a positive, team-oriented attitude.
• Ability to multitask and stay calm under pressure in a fast-paced environment.
• Flexibility to assist with food running and bussing tables as needed.
• Strong organizational skills and attention to detail.
• Must be able to stand and move quickly for extended periods.
• Availability to work evenings, weekends, and holidays as required.

Qualifications

Minimum of 16 years of age. One month food service experience preferred. On-the-job training will be provided.

Depending upon location of hire, Serv Safe may be required to obtain within a designated time frame.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ... or send an email to talent@sanfordhealth.org.