Front Desk Agent (Swing Shift)- Eagle Crest Resort

Eagle Crest Resort is HIRING a Front Desk Agent
Swing shifts: 2pm - 10 pm, Tuesday - Saturday OR Sunday - Thursday (negotiable)

Immediate Openings Available! Additional Compensation for Summer Incentive!

DETAILS:
Pays $19.00/ hour
Full Time/ Part Time

OUR IDEAL CANDIDATE:
- A resident of Central Oregon
- Available Evenings, Weekends and Some Days
- Must have strong Customer Service & computer skills
- Must have a positive Attitude
- Must work well on a Team

DUTIES:
- Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
- Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
- Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
- Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
- Work with and understand financial information, performing basic arithmetic functions as needed.
- Ability to manage difficult or emotional customer situations.
- Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
- Knowledge of, and ability to, appropriately interpret and follow policies and procedures.
- Be a reliable member of the Front Desk team.

Interested? Give us a email your resume OR click on the link below to apply