Culinary Assistant College of the Holy Cross

Culinary Assistant

College of the Holy Cross

Description

DAYS & HOURS:Holy Cross Dining staff are considered Emergency Essential Personnel and are required to report during times of inclement weather. Must be flexible. Schedule may change depending on the needs of the department. CURRENT SCHEDULE: Wednesday - Sunday / 4:30 PM - 8:30 PM JOB SUMMARYPerform various duties to provide meals for students and guests, following established practices and methods. Responsibilities include serving guests, assisting in food production, stocking and rotating products, and setting up and cleaning food production and service areas in accordance with sanitation standards. Additionally, operating equipment such as a slicing machine, grill, fryolator, pizza oven, stir-fry equipment, and similar tools. MAJOR AREAS OF RESPONSIBILITY FOR THIS POSITION

• Prepare and cook food items to order, ensuring adherence to established standards and specifications.
• Follow menu and recipe guidelines precisely to maintain consistency and quality across all food items.
• Ensure all menu items are consistently prepared, properly portioned, of the highest quality, and served at the correct temperatures. Fill out the temperature log book charts.
• Maintain a clean, safe, and fully functional work area that is adequately stocked, properly rotated, and organized at all times.
• Supervise on-call staff, student captains/workers, and temporary employees, providing direction on routine tasks to ensure smooth operations.
• Be adaptable and capable of working in various areas of the servery as assigned by management.
• Provide exceptional customer service by serving guests in a friendly, professional, and attentive manner when required.
• Assist with the setup, service, and cleanup of catered events, ensuring all operational standards are met.
• Accurately complete service records and inventory data within the FoodPro system to ensure proper tracking and reporting.
• Demonstrate proficiency in accommodating students with special dietary restrictions, ensuring their needs are met with care. Seek guidance from management with questions.
• Understand and apply food waste management practices, utilizing FIFO (First In, First Out) to minimize waste and maintain inventory efficiency.
• Adhere to all state and local food safety regulations to ensure compliance and uphold the highest standards of food safety.
• Perform other similar or related duties as required or requested.

• All documentation is recorded accurately and timely.
• Follow all chemical guidelines according to the Material Safety Data Sheets.
• Superior customer service and communications skills are needed to provide a welcoming, friendly and professional manner to all of our guests.
• Offer training/support to co-workers, staff and students where applicable.
• Follow all verbal and written instructions from managers/supervisors.
• Have the ability to frequently lift up to 25 pounds, occasionally lift up to 50 pounds and 100 with assistance.
• All staff are considered to be emergency essential personnel and are required to report during times of inclement weather.
• Schedule flexibility is important, you need to be aware of the academic calendar and special event dates. We will/may adjust schedules due to events on campus.
• Be innovative as it pertains to your position.
• Be comfortable sharing your suggestions and ideas for process or work improvements.
• Comply with all safety and risk management practices, policies and procedures.
• Ability to succeed in a high-pressure environment.
• Ability to communicate with guests, co-workers and other members of the college community with professionalism and respect.
• Be sure to know and come to work each day with our department's core values in mind.
• Must adhere to the uniform standard as it applies to your position.