Banquet Convention Porter (Caesars New Orleans)

JOB SUMMARY: The primary responsibility of the Banquet Porter is to provide courteous, friendly service to guests during meetings and banquet functions.

• Arrange and prepare meeting and event spaces according to event specifications.
• Set up tables, chairs, linens, and other equipment as required.
• Transport and position flipcharts, easels, and minor audio-visual equipment.
• Help with the distribution of beverage stations and responding to guest needs.
• Restock linens and supplies to ensure all necessary items are available.
• Provide support to banquet staff and event organizers during setup and teardown.
• Assist with additional tasks as needed to ensure smooth event operations.
• Dismantle and remove tables, chairs, linens, and equipment after events.
• Return all inventory and equipment to designated storage areas.
• Ensure all equipment is in good working order and reporting any damages or malfunctions
• Strike and clean function rooms, including removing trash and debris.
• Maintain cleanliness of meeting and public areas by picking up litter, vacuuming floors, and wiping surfaces.
• Ensure proper storage and organization of supplies and equipment in storage areas.
• Adhere to attendance guidelines and comply with all regulatory, departmental, and company policies.
• Perform other duties as assigned.

QUALIFICATIONS:

• Must have worked or is currently working a service position
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.
• Must possess the skills to lift, push or pull convention tables, chairs, and other convention equipment.
• Must be able to work high-volume, high-profile events not limited to Mardi Gras, New Years Eve or Super Bowl.
• Must present a neat and professional appearance with good hygiene.
• Work requires interactions with customers, the public and co-workers.
• Work requires teamwork with other staff members.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

• Ability to lift and move heavy objects, 50lb minimum.
• Ability to stand on feet and physically assist to move equipment for a duration of time.
• Ability to organize and manage equipment, supplies, and the layout of banquet rooms is essential.
• Communicating effectively with banquet staff, event organizers, and guests to ensure a smooth and successful event.
• Pay close attention to the details of event setup and ensure all items are placed correctly and in accordance with specifications.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.