Luxury Concierge

Description

COMPANY OVERVIEW:

Hodnett Cooper Vacation Rentals is a locally owned family business with more than 40 years of experience as a mainstay in vacation rentals and real estate in the Golden Isles. Hodnett Cooper Vacation Rentals specializes in St. Simons Island rentals along the southeast coastal region of Georgia. We pride ourselves in being St. Simons Island's comprehensive resource for vacation rentals and coastal Georgia information.

With over 300 vacation rental homes and condominiums and a collection of luxury vacation rentals on St. Simons Island and Sea Island, Hodnett Cooper Vacation Rentals will exceed expectations. The Hodnett Cooper Vacation Rentals team is dedicated to making your St. Simons Island rental experience smooth, stress-free, and enjoyable.

POSITION SUMMARY:

We are hiring a full-time, Luxury Concierge to oversee Hodnett Cooper's Premier Property Program and create unforgettable vacation experiences for VIP guests. This includes liaising with 3rd party housekeeping partners, our inhouse maintenance team, and external vendors to ensure the home exudes exceptional condition by performing quality control inspections in an energetic environment. Work hand in hand with guests to provide first class amenities including scheduling activities and events, making dining reservations or catering, or providing dream decor as our VIP families celebrate special events. Excellent communication skills are necessary. This is a full time-time position and requires weekend work.

RESPONSIBILITIES:

• Oversee Cleanliness Standards are exceptional prior to Guest Arrival
• Liaise with housekeeping, maintenance, vendors and third party partners to maintain luxury home to the highest standards.
• Organize and plan activities and itineraries based on guest requests.
• Provide personalized recommendations based on guest preferences.
• Communicate with VIP regarding arrival during stay and departure.
• Assist Guests and Team Members.
• Collaborate when needed but able to multi task, manage time and operate independently.

QUALIFICATIONS:

• Valid Driver's License and vehicle insurance.
• Exceptional communication and follow up skills
• Strong work ethic and ability to multi-task and manage time effectively
• Proactive and flexible
• Previous experience in luxury guest services, cleaning, maintenance, or related fields

COMPENSATION & BENEFITS:

Hourly Rate: $18 - $22 based on experience

Benefits

• Paid time off such as PTO, sick days, and vacation days
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Retirement benefits or accounts
• Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
• Long term disability insurance
• Short term disability insurance
• Employee recognition programs
• Workplace perks such as recreation activities, food and coffee, and flexible work schedules

Schedule

9am-5pm, Some Weekends Required