Front Desk Agent

Front Desk Agent

Full-Time

Courtyard Hamilton

Hamilton, OH

A property of: Shaner Hotel Group

Posted 1 day ago

SHARE THIS JOB

JOB DETAILS

Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Handle guest complaints ensuring guest satisfaction.

Process all check-ins and check-outs according to established hotel requirements.

Adhere to payment, cash handling and credit policies/procedures.

Generate, print, and distribute daily reports to designated departments/personnel.

Resolve discrepancies on the room status report with Housekeeping.

Other duties as assigned.

Responsibilities

Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.

Qualifications

High school graduate or equivalent.

Minimum one year customer service experience; previous hotel experience preferred.

Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

Computer experience preferred.

Bilingual English/Spanish a plus.

Knowledge of local activities and attractions appropriate for clientele.

Other Jobs at Courtyard Hamilton:

Banquet Captain

Courtyard Hamilton

Hamilton, OH

A property of: Shaner Hotel Group

Full-Time

22 days ago

Housekeeping Supervisor

Courtyard Hamilton

Hamilton, OH

A property of: Shaner Hotel Group

Full-Time

20 days ago

Catering Sales Manager

Courtyard Hamilton

Hamilton, OH

A property of: Shaner Hotel Group

Full-Time

5 days ago

Server

Courtyard Hamilton

Hamilton, OH

A property of: Shaner Hotel Group

Full-Time

1 day ago

Laundry Attendant

Courtyard Hamilton

Hamilton, OH

A property of: Shaner Hotel Group

Full-Time

6 days ago

Guest Room Attendant

Courtyard Hamilton

Hamilton, OH

A property of: Shaner Hotel Group

Full-Time

15 days ago

Banquet Server

Courtyard Hamilton

Hamilton, OH

A property of: Shaner Hotel Group

Full-Time

22 days ago

Line Cook

Courtyard Hamilton

Hamilton, OH

A property of: Shaner Hotel Group

Full-Time

9 days ago

Night Auditor

Courtyard Hamilton

Hamilton, OH

A property of: Shaner Hotel Group

Full-Time

1 day ago

Front Desk Supervisor

Courtyard Hamilton

Hamilton, OH

A property of: Shaner Hotel Group

Full-Time

1 day ago

Find Jobs Career Advice Post a Job

Contact About Us Terms and Conditions Privacy Policy