Receptionist

Elizabeth Layton Center is seeking a Receptionist to join our Operations team in Ottawa, KS. If you thrive in a vibrant, supportive, and inclusive work environment, this opportunity is perfect for you!

Who we are:

Elizabeth Layton Center is a community mental health center with locations in Ottawa and Paola. Our mission is simple: to provide comprehensive and integrated behavioral health services for our community.

We are honored to be designated a Certified Community Behavioral Health Clinic (CCBHC), a model of care focused on accessible and integrated behavioral health services. Our vision is to be recognized as the provider of choice for coordinated physical and behavioral health services in the communities we serve. ELC specializes in working with underserved populations, especially Medicaid and Medicare eligible clients, to meet the growing needs unique to their situation and life experiences.

What we offer:

Competitive Pay

Comprehensive Benefits Program

Flexible Scheduling

Generous PTO

Participation in the Public Service Loan Forgiveness Program (PSLF)

Wellness Program

A Compassionate, Supportive Team Culture

Opportunities for Professional Development

A Healthy Work/Life Balance

SUMMARY:

The Receptionist greets all clients and visitors to the Elizabeth Layton Center and provides support to our care delivery system by operating a multi-line phone system, scheduling appointments, collecting payments and performing other clerical duties as needed. This position is at our Ottawa location and reports to the Operations Director. This position is full-time Monday through Friday, with one later shift required each week to accommodate our clinic hours.

MAJOR JOB RESPONSIBILITIES:

Greets all clients and visitors to the Elizabeth Layton Center

Answers multi-line telephone system, assess calls for emergency, screen/transfer calls, and take messages as needed

Collect fees and other pertinent information when client arrives

Copies medical cards and insurance cards, when necessary

Informs clinician that client has arrived

Enters information into the appointment scheduler program

Makes reminder calls, reschedules appointments, and back-fills provider schedules

Orders supplies for the Ottawa location.

Obtains appropriate releases of information, when necessary

Prepares packets for intakes and screens as necessary

Provide evening reception coverage when needed

Arrives for work on time

Ability to be pleasant, friendly, and helpful to staff and visitors at all times

Ability to retain relevant vital information and relay information to others as appropriate

Perform other duties as assigned by the supervisor or designee

Complies with ELC policies and procedures

EDUCATION and/or EXPERIENCE:

Graduation from High School or the equivalent

Previous clerical or general office experience or training required

Previous computer, typing and data entry experience required

Previous customer service experience required

KNOWLEDGE, SKILLS, AND ABILITIES:

Ability to perform tasks accurately, effectively and in a timely manner

General knowledge of modern office practices and procedures

Ability to perform basic mathematic calculations accurately

Ability to understand and follow oral and written instructions accurately

Ability to operate a typewriter, calculator, computer and other general office equipment

Ability to establish and maintain effective working relationships with other employees,

officials and the public

Ability to be pleasant, friendly, and helpful to staff and visitors at all times

Ability to retain relevant vital information and relay information to others as appropriate

Ability to safely perform safely essential job functions with or without reasonable accommodations

Elizabeth Layton Center is an Equal Opportunity Employer (EOE). We consider all applications irrespective of race, marital status, sex, age, skin color, religion, nationality, veteran status, disability of any other characteristic protected by law. Take the next step in your career journey with us - today and become part of a team where your contributions truly make a difference!