Overview
The Resident Concierge helps to check in and check out guests in corporate apartments, maintain vendor relationships, and handle all customer service issues.
QualificationsTraining/Education
- High school diploma or equivalent
- Valid Drivers License and reliable private transportation
Experience/Skills
- Minimum two years of progressively responsible sales related experience
- Demonstrated excellence in producing promotional materials
Essential Functions
- Walk all apartments prior to check in and check out and assess damages
- Ensure all apartments meet company standards
- Coordinate housekeeping schedule weekly
- Oversee key check in and check out for large client groups
- Clean, repair, replace broken items and house wares in apartments when needed
- Report maintenance issues or items needed in units
- Deliver miscellaneous items to customers
- Develop and maintain on-site relationships with customers, clients, and vendors
- Daily communication with staff and flexibility for last minute changes needed
- Inspect each unit and take a complete inventory just prior to residents scheduled move in. .
- Conduct monthly housewares inventory 1x monthly
- Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public
- Help residents obtain their packages in the parcel closet and log appropriately
- Filing
- Sign in package from delivery services
- Manage ammentiy resercations
- Provice information to resiences upon requests for, but not limited to, dining, transportation, dry cleaning, pet sitters, directions etc.
Job ID: 483437385
Originally Posted on: 6/30/2025
Want to find more Hospitality Service opportunities?
Check out the 244,037 verified Hospitality Service jobs on iHireHospitalityServices
Similar Jobs