Concierge (Aertson Midtown)

  • Buckingham Companies
  • Nashville, Tennessee
  • Full Time
Overview

The Resident Concierge helps to check in and check out guests in corporate apartments, maintain vendor relationships, and handle all customer service issues.

Qualifications

Training/Education

  • High school diploma or equivalent
  • Valid Drivers License and reliable private transportation

Experience/Skills

  • Minimum two years of progressively responsible sales related experience
  • Demonstrated excellence in producing promotional materials
Responsibilities

Essential Functions

  • Walk all apartments prior to check in and check out and assess damages
  • Ensure all apartments meet company standards
  • Coordinate housekeeping schedule weekly
  • Oversee key check in and check out for large client groups
  • Clean, repair, replace broken items and house wares in apartments when needed
  • Report maintenance issues or items needed in units
  • Deliver miscellaneous items to customers
  • Develop and maintain on-site relationships with customers, clients, and vendors
  • Daily communication with staff and flexibility for last minute changes needed
  • Inspect each unit and take a complete inventory just prior to residents scheduled move in. .
  • Conduct monthly housewares inventory 1x monthly
  • Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public
  • Help residents obtain their packages in the parcel closet and log appropriately
  • Filing
  • Sign in package from delivery services
  • Manage ammentiy resercations
  • Provice information to resiences upon requests for, but not limited to, dining, transportation, dry cleaning, pet sitters, directions etc.
Job ID: 483437385
Originally Posted on: 6/30/2025

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