Apartment Concierge - All Shifts

  • Washington, District of Columbia
  • Full Time

Job Position: Concierge

Location: Washington, DC 20008

Pay Rate: $17.50 - $18/hr

Shift:

Description:
    Join Our Team as a Concierge Associate for Apartment Communities!

    InterSolutions is looking for friendly, service-oriented Concierge associates to provide exceptional customer service to apartment residents. If you thrive in a fast-paced, customer-focused environment, this could be the perfect opportunity for you!

    Why Join InterSolutions?
    We make it easy to start or advance your career in property management with:
  • Paid industry training
  • Fair Housing certification
  • Career coaching and professional development

    Primary Responsibilities Include:

    Create a friendly and welcoming environment for residents and guests
    Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors
    Provide first-line support for resident requests, concerns, and service inquiries
    Follow up on completed service requests to ensure resident satisfaction
    Respond to emergency situations by following proper protocols and contacting the appropriate services
    Monitor and maintain common areas, ensuring cleanliness and organization

    If you re organized, professional, and love working with people, apply today and start your career with InterSolutions!

    Requirements:

    Previous customer service experience
    Strong phone etiquette and excellent communication, organization, and management skills
    Highly detail-oriented and responsible
    Excellent follow-up and follow-through skills
    Self-motivated with the ability to work independently with minimal supervision
    Skilled in handling difficult situations and enforcing guidelines diplomatically
    Proficiency in Microsoft Word, Outlook, Excel, and data entry
    Ability to stand for 70% of the time and lift packages up to 20 lbs.
    Ability to work weekends as required

    InterSolutions has several health insurance options available to employees, their spouses and dependents, the cost of which will vary depending on the coverage selected. InterSolutions also provides paid sick/safe leave as required by law.


Job ID: 483444863
Originally Posted on: 6/30/2025

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