Front Desk Agent

1441 S Coast Hwy
Laguna Beach , CA 92651

Competitive Hourly Rate; 401k Program with Matching Contributions; Incentives Opportunities; Paid Vacation and Sick Days; Health, Dental, and Vision Insurance

Job Requirements:

• Language Proficiency: Fluent in English as a first language or at a native/professional level.

• Experience: 23 years of previous experience as a Front Desk Agent in a hotel environment, with a proven track record in selling hotel rooms and contributing to revenue growth.

• Technical Knowledge: Proficient in hotel booking systems, particularly OPERA .

• Education: College degree in Hospitality Management or currently enrolled in a hospitality-related program.

Key Skills & Attributes:

• Strong communication and interpersonal skills

• Excellent customer service, sales , and marketing abilities

• Demonstrated success in upselling rooms and maximizing hotel revenue

• Ability to multitask, stay organized, and work efficiently in a fast-paced environment

• High emotional intelligence with the ability to read guests needs and respond accordingly

• Positive, enthusiastic, and naturally warm personality

• Professional appearance and demeanor

• Strong sense of responsibility, reliability, and attention to detail

• Passion for hospitality and a genuine desire to create exceptional guest experiences

• A team player with a can-do attitude and the ability to remain calm under pressure