Housekeeping Inspector - Island inspired boutique resort on Shelter Island

WE ARE

Kona Kai San Diego Resort is a boutique urban resort located on Shelter Island. With 170 guestrooms, Kona Kai Resort is home to Vessel Restaurant + Bar, SpaTerre, a marina and a private club, all located just minutes from downtown San Diego. We are excited to welcome a new Housekeeping Inspector with a secondary role as a Room attendant to our island-inspired resort. Someone who wants to be part of the Kona Kai culture, to stay a while and serve with a purpose. Come out and be part of the serenity of peaceful waterfront views at our friendly full-service San Diego harbor view hotel, surrounded by eleven acres of lush tropical gardens and calm water scenery!

OUR CULTURE | INDIVIDUAL DISTINCTIVE, COLLECTIVE SOUL

The Kona Kai San Diego is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people.

THE JOB:

We are looking for positive, hard-working, self-motivated individuals to join our fantastic team and assist us in making things better.

Why This Job is Awesome :

Meeting fun people, making new friends

Meal provided every shift--save an extra $10/day

Great travel discounts at hotels across CA and throughout US

Entry level position into the hospitality industry

Career advancement opportunities

Tips and incentives are part of the job!

Get your daily steps/exercise in, no need to join a gym!

Pay before Payday!

Travel discounts at partner Noble House Hotels around the country

This role will report to: Director of Housekeeping

YOU:

We are seeking a Housekeeping Inspector with a secondary role as a Room attendant to assist us in creating a world class environment that will enable our guests to connect with our fine establishment. The Housekeeping Inspector is a key dynamic leadership position in the resort's Rooms Division. They will be responsible for assisting with the daily operations of the Housekeeping Team primarily with day-to-day room inspections. You will also assist with coverage within the team as a room attendant

Qualifications :

Passionate about our guest experience

Minimum of 1 year hotel experience in housekeeping

Excellent verbal and written communication skills

Excellent time management skills that allow you to easily meet deadlines

Can easily work with minimal supervision

Ability to multi task

Excellent attention to details

Excellent problem resolution skills

Team player and self-motivated

Basic computer knowledge

ESSENTIAL DUTIES/RESPONSIBILITIES:

Thoroughly inspects all rooms for cleanliness & maintenance issues.

Records inspection results and changes the status of rooms that are ready after rooms have passed inspection.

Ensures proper use of inventory & supplies.

Reports any missing, damaged or maintenance in rooms immediately.

Resolves guest complaints in a professional and courteous manner.

Communicates all guest issues and feedback to the leadership team to ensure appropriate actions are taken.

Coordinate's, prioritizes and assigns responsibilities to Housekeeping team/staff in the absence of a manager.

Complies with and ensures compliance with security procedures.

Assists in training Housekeeping Team/Staff as needed.

Assists with housekeeping and other duties as needed.

Knows and follows company, environmental, health, and Safety Management Programs.

Works extra shifts and hours as required. Prior approval from direct supervisor.

Assists in other departments as needed.

Other duties as assigned.

Are you ready to join the excitement?

If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply.

At Kona Kai San Diego, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.