Barista Cafe Bar Service @ The Roxy Hotel

The Barista | Cafe Bar Server @ the Roxy Hotel is a dual-role team member responsible for crafting high-quality coffee and espresso beverages while also delivering floor service and entry-level bartending support. This position provides a seamless guest experience by blending warm hospitality, technical beverage preparation, and light bar service in a cafe setting.

In addition to coffee and tea execution, the Barista/Bar Server is expected to assist with basic alcoholic beverage service such as beer, wine, and simple cocktails. This role requires an eye for detail, a guest-first mindset, and the ability to maintain pace and cleanliness across multiple service touchpoints. Compliance with Department of Health (DOH) standards and FIFO (First-In, First-Out) inventory practices are expected at all times.

Key Responsibilities:

oGreet and serve guests with professionalism, warmth, and attention to detail
oPrepare and serve espresso drinks, brewed coffee, teas, and specialty beverages to standard
oTake guest orders and enter them accurately into the POS system
oServe wine, beer, and basic mixed drinks in accordance with menu and TIPS standards
oMaintain knowledge of coffee, tea, beer, and wine offerings, including ingredients and preparation
oSupport beverage service in the cafe setting during service hours
oEnsure drink consistency in recipe, presentation, and temperature
oMaintain clean and stocked cafe, bar, and guest-facing areas
oFollow all DOH sanitation guidelines and FIFO procedures for all ingredients and supplies
oAccurately handle transaction settlements including room charges, credit cards, and cash payments
oMaintain accountability for guest checks and proper documentation of charges
oAssist in restocking, daily prep, and end-of-day breakdown
oSupport service team with running drinks or light food when needed
oCommunicate clearly with managers and team members to support smooth operations

Qualifications:

o2+ year in a barista, cafe, or bar support role preferred
oKnowledge of coffee and espresso preparation and bar service fundamentals
oWillingness to learn entry-level bartending tasks (wine, beer, simple cocktails)
oExcellent communication and guest service skills
oPOS and cash handling experience
oNYC DOH Certification required within 30 days of hire
oFamiliarity with DOH standards and FIFO procedures
oTIPS or alcohol service certification required within 30 days of hire
oFlexible availability including early mornings, weekends, and holidays

Ability to:

oMultitask and maintain composure in fast-paced service settings
oProvide warm and polished guest service in both counter and floor environments
oLearn and follow drink recipes and service standards consistently
oWork on your feet for prolonged periods and lift up to 25 lbs
oSafely operate espresso machines and bar tools

Work Environment:

oCafe Area, Cafe Outdoors, kitchen areas and BOH Storage.
oExposure to hot liquids, alcohol, cleaning chemicals, and variable noise levels
oHigh guest interaction and fast-paced team environment
oStanding and moving for long periods with frequent restocking and light lifting