Host/Support

1 year

New Ridge Brewing Co. is a full-scale brewery and restaurant in the heart of Roxborough, PA. We feature house made beer, eloquent pub food, and local wines and spirits. We provide an approachable, genuine, knowledgeable, and beer-forward style of hospitality, while pushing the envelope of creativity and excellence in our neighborhood.

The host and support staff are the backbone of the restaurant experience for our guests. They keep the flow of service moving forward by staying engaged with pace of seating, guests, staff, table maintenance, and side work.

Job Responsibilities include:

• Night and weekend availability required. 3-4 shifts a week to start.
• Treat all guests with gracious and welcoming hospitality.
• Develop thorough knowledge of food and beverage offerings.
• Control the flow of seating to maximize capacity while ensuring a comfortable dining experience for all guests.
• Use Resy to plot reservations, manage the wait list, and update table statuses throughout service.
• Cooperate with coworkers and management to seat guests, answer questions, run food, bus tables, and support the shift in all areas that are needed.
• Communicate potential guest conflicts or issues to management.
• Remain polite, consistent, and informed with all guest inquiries.
• Perform daily side work, opening, and closing duties with detail and efficiency.
• Adhere to all safety and sanitation guidelines.
• Exemplify professionalism on and off the clock while on the premises.

Job Qualifications:

• One year of previous hospitality experience in a high volume environment
• High school diploma or equivalent preferred
• Ability to multitask

Compensation: Hourly (Based on Experience) plus tips

Benefits & Perks: Dining Discounts

Outstanding Hospitality

Maintains & Exercises Beer/Culinary Knowledge

Beer/Culinary Knowledge

Teamwork Mentality

Teamwork

Effective Communication

Communication

Seating Management

Prioritization

Customer Service

Sidework

Safety and Sanitation Guidelines Adherence

Safety and Sanitation

Professional Demeanor

Professionalism

Respectful and Communicative Work Relationships

Multitasking

Opening and Closing Duties

Read more