1 year
Job DetailsHOST POSITION AT MOSHULU
We are part of Fearless Restaurant Group; a multi-concept group of independent restaurants based in Philadelphia, PA and Long Beach Island, NJ. As a company, we are defined by our talent, teamwork, resources, opportunity and a workplace built on loyalty and respect. We're a creative, ambitious business with an aggressive growth strategy and require like-minded leaders to join us as we move forward.
Moshulu Restaurant is a renowned Philadelphia restaurant ranked by Craig Laban as 3-bells. It is the world's oldest and largest four-masted Tall Ship offering unsurpassed views for extraordinary dining aboard this Philadelphia landmark restaurant. The Moshulu is currently undergoing a grand renovation and we want people who are excited to bring the energy and passion!
A Moshulu Host will be an expert at welcoming our guests into our home with warmth, enthusiasm, and grace in this fast-paced, multi-faceted, neighborhood cafe. This candidate will have a desire to continue to learn and grow within our organization.
Responsibilities
- Be happy and constantly smiling!
- Welcome our guests with a friendly demeanor into our home
- Understand table numbers, seat positions, and flow of service
- Be graceful in answering telephones, confirming reservations, and showing guests to tables
- Strong communication and listening skills to effectively deliver accurate messaging to both guests and teammates
- Have a desire to build knowledge of classic cookery, wine, beer, and cocktails
- Maintain accurate knowledge on hours of operation, relevant service and facility information
- Derive pleasure from providing genuine hospitality
Salary/Benefits
- Premium PPO Health and Dental insurance for all full-time employees through Independence Blue Cross (30+ hours per week)
- Employee Dining Benefit Program at all Fearless Restaurant locations (50% off)
- Opportunities for career growth with Autograph and other Fearless Restaurants
- 401k with Vanguard
- Discounted gym membership
Compensation: Hourly ($15.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Dining Discounts
Required SkillsCustomer Service
Customer Service Orientation
Excellent Customer Service Skills
Teamwork
Strong Communication Skills
Adaptability in a Fast Paced Environment
Excellent Customer Service
Attention to Detail
Ability to Maintain a Positive Attitude
Positive Attitude
Knowledge of Classic Cookery, Wine, Beer, and Cocktails
Problem Solving Skills
Graceful in Answering Telephones and Confirming Reservations
Ability to Multitask
Ability to Effectively Handle Telephone Calls and Reservations
Interpersonal Skills
Ability to Provide Genuine Hospitality
Time Management
Ability to work in a fast paced environment
Professionalism
Ability to Learn and Grow Within the Organization
Conflict Resolution
Willingness to Learn and Grow Within the Organization
Cultural Awareness
Knowledge of Table Numbers, Seat Positions, and Flow of Service
Willingness to Learn
Knowledge of Restaurant Operations and Table Management
Passion for the Hospitality Industry
Ability to Maintain Accurate Knowledge on Hours of Operation and Service Information
Ability to Work Under Pressure
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