Concierge

JOB REQUIREMENTS: Description If you\'re eager to showcase your talents

at a prestigious, full-service, AAA Four Diamond resort and make a

meaningful impact, an extraordinary career opportunity awaits you. We

seek a passionate individual to join our team and help us continue

delivering the unparalleled guest experience that sets us apart. As a

Concierge at the Grand Geneva Resort & Spa, you will assist guests with

creating the most memorable experience possible. Acting as an ambassador

of the hotel by providing special assistance and information about local

area attractions to customers and patrons, offering a wide selection of

alternatives for guest satisfaction. Grand Geneva in Lake Geneva is a

1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort

in the Midwest by Conde Nast Traveler. This award-winning, all-seasons

destination features over 746 guest accommodations, the WELL Spa &

Salon, two championship golf courses, fitness facilities, a ski hill and

terrain park, and 9 unique food and beverage outlets. Our name in the

area means home, family and tradition. We have a strong sense of

tradition, and we\'re looking to create a strong, bright future - a

future that includes you. What will you be doing? \* Greet guests

warmly, staying calm during busy times and emergencies. \* Fully

knowledgeable about local restaurants, their offerings, price ranges,

etc. and must be able to direct guests to those restaurants. \* Ensure

accurate information regarding permanent attractions in the city,

sporting events, theater performances, etc. \* Book transportation for

guests and arrange airport pick-up for VIP guests. \* Maintain a

peaceful and service-friendly environment in the lobby. Services include

but are not limited to food and/or beverage service, and light

housekeeping duties of the lobby space. \* Perform other duties as

assigned. What do you bring to the role? \* Previous customer service,

front desk or hospitality experience a plus. \* High school diploma or

equivalent required; additional language skills preferred but not

required. \* Energetic, with a positive attitude and strong

organizational skills. \* Concierge must have a pleasant voice and

personality and be team oriented and enjoy working with and assisting

people. \* Must be able to stand, walk, sit, use hands, and reach for

more than half of the normal work day. \* Able to stand for long periods

and lift items like trays and coffee urns. \* Excellent written and

verbal communication skills with strong attention to detail. \*

Adaptable to varying business needs and able to multitask effectively.

\* Ability to work flexible hours, including nights, weekends, and

holidays. What\'s in it for you? \* A free, well-balanced meal every

shift \* Discounted gym membership \* Room discounts at Marcus Hotels &

Resorts \* Discounts at Marcus Hotels & Resorts restaurants, cafes,

lounges, golfing, skiing, and spa \* Free parking \*\... For full info

follow application link. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply

Online: ipc.us/t/31D368E0FA144AAE