Server Assistant Table 45 InterContinental Hotel

JOB OVERVIEW Assist servers in providing fast and courteous service of food and beverage to guests by clearing and setting tables and performing miscellaneous tasks. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

DUTIES AND RESPONSIBILITIES FINANCIAL RETURNS Perform set-up and closing side work assignments such as make coffee, fold napkins, etc. Stock service station or pantry with napkins, placemats, condiments, etc. May be required to transport linens to and from laundry.

PEOPLE May routinely fill water glasses, serve non-alcoholic beverages, and assist servers by delivering items to guest tables.

GUEST EXPERIENCE Clear, clean, and set tables according to established service standards.

RESPONSIBLE BUSINESS Clean and/or wipe down tables, chairs, walls, windows, mirror and floors of restaurant. Separate dirty china, glassware and silver and deliver to kitchen for cleaning. Perform other duties as assigned including but not limited to room service duties. Page 2 of 2 IC/JD_Custom Template/CMH-AMER/EN-US/US/04.2012

QUALIFICATIONS AND REQUIREMENTS Basic reading, writing and math skills. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Moving about the restaurant Handling food, objects; bus tray/tub, plates, glasses, utensils, etc. Bending, stooping, kneeling Other: Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. Reading and writing abilities are utilized often to answer guest's questions regarding the menu. Basic math skills are used when performing room service duties. May be required to work nights, weekends, and/or holidays. . The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.