Poker Host/Runner

  • Desert Diamond Casino
  • Glendale, Arizona
  • Full Time

Position Summary:

Under direct supervision of the Poker Floor Supervisor, provides a warm friendly immediate greeting to guests. Seats, and sells chips to players.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:

  • Ensures compliance with the Tohono O'odham Gaming Office, AZ State Compact requirements and National Indian Gaming Compliance standards.
  • Provides administrative direction to ensure that all operations, and management activities and initiatives are consistent with the strategic, operational, and fiscal needs and objectives.
  • Designs, establishes, and maintains an organizational structure and staffing to effectively accomplish the organization's goals and objectives; recruits, employs, trains, supervises, and evaluates unit staff.
  • Plans, develops, and implements strategies for generating resources and/or revenues for the organization.
  • Develops and manages annual budgets for the organization and performs periodic cost and productivity analyses.
  • Represents to various divisions as well as externally to the media, governmental agencies, prospective funding agencies and individuals, prospective vendors, and/or a range of constituencies within the community at large.
  • Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement.
  • Provide day-to-day leadership and management to the organization that adopts mission and core values of the company.
  • Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives.
  • Responsible for the measurement and effectiveness of all processes internal and external. Provides timely, accurate and complete reports on the operating condition of the company.
  • Spearhead the development, communication and implementation of effective growth strategies and processes.
  • Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.
  • Motivate and lead a high performance management team; attract, recruit and retain required members of the executive team not currently in place; provide mentoring as a cornerstone to the management career development program.
  • Foster a success-oriented, accountable environment within the company.
  • Contributes to a team effort and accomplishes related results as required.
  • Performs other duties as required.

Job Requirements:

Minimum Qualifications:

Education and Experience

High School Diploma or GED. Plus prior experience in a Poker room preferred. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following:

Knowledge, Abilities, Skills, and Certifications

  • Extensive Knowledge and practice of all Title 31 requirements.
  • Knowledge of Poker techniques.
  • Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
  • Knowledge of guest service procedures.
  • Ability to make financial transactions quickly and accurately.
  • Ability to communicate, read, and write clearly in basic English.
  • Ability to demonstrate outstanding guest service at all times.
  • Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with team members at all levels.
  • Ability to maintain confidentiality.
  • Ability to handle multiple tasks and meet deadlines.
  • Ability to carry out instructions furnished in verbal or written format.
  • Ability to work independently with minimal supervision.
  • Ability to continually seek improvement in results.
  • Skill in operating business computers and office machines.

Physical Demands

While performing the duties of this job, the team member regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to stand; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 25 pounds.

Work Environment

Work is generally performed in a casino setting with exposure to second-hand smoke and a high noise level. Evenings, graveyards, holidays and/or weekend work may be required. Extended hours and irregular shifts may be required.

Job ID: 483745145
Originally Posted on: 7/2/2025

Want to find more Hospitality Service opportunities?

Check out the 245,999 verified Hospitality Service jobs on iHireHospitalityServices