Front Desk Agent

7118 Bertner Avenue
Houston , TX 77030

Essential Duties:

The Front Desk Attendant assists guests efficiently, courteously and professionally in all front office related functions including registration, cashiering and information.

• Maintains a high standard of service and hospitality at all times.
• Trains new employees.
• Performs other duties as required.

Requirements:

• Must be available to work all shifts including days, nights, weekends, and holidays
• Some front desk or guest relations experience preferred
• High school diploma or G.E.D.
• Full time position
• Ability to handle cash handling duties
• Flexibility to include availability on short notice
• Excellent public contact and organizational skills
• Effective oral and written communication skills
• Demonstrate the ability to:

(1) Handle guest complaints with professionalism and tact.

(2) Work effectively under pressure

(3) Stand for extended periods

(4) Respond quickly and professionally to situations

(5) Manage paperwork efficiently

Expectations:

• Maintain an upbeat attitude and a positive, enthusiastic mindset.
• Greet guests, employees, managers, and supervisors with a warm smile and friendly demeanor.
• Always treat everyone with respect and work cooperatively with all colleagues and management.
• Report to work as scheduled and on time
• Adhere to established uniform and appearance policies.
• Perform assigned tasks accurately and on time.

Benefits:

• Medical, Dental and Vision Insurance
• 401(k) with Company Match
• Paid vacation and personal time
• 7 paid holidays per year
• Membership in an exclusive employee travel program with special rates at Crescent Hotels

We believe in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.

We cant wait to welcome you to the Crescent/Blossom team. Apply today!

**Soon to be a Curio Collection by Hilton Property**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.