Service Manager

2 years

Roanoke Hospitality is looking for Managers to join our team!

Restaurants: 101 Club, Labella, Roanoke, Bandol, and Grill on 21

Job Summary:

Managers are responsible for the overall operation of the restaurant. This shall include quality of operations (FOH and BOH), financial performance of the restaurant and to consistently provide an exceptional guest experience.

• Candidates must have at least 2 years prior experience in a high-volume, full-service restaurant focusing on complete guest satisfaction. Wine and beverage knowledge is a must.
• Particular knowledge in craft cocktails, craft beers, bar controls/cost, and organizational skills

We offer competitive wages, benefits, and a fun team environment. If you are interested in working with a group of talented and driven individuals in a team environment, this is the place for you!

Some benefits Offered:

• Paid Vacation
• Paid Sick Days
• Medical and Dental Insurance
• Employee Meals and Discounts
• Quarterly Bonus potential
• Commuter Benefits

EOE

Requirements

• Health and Sanitation Certified
• Trained Allergen and alcohol awareness
• Proficient in Word, Excel, and Outlook
• Ability to stand and walk for 8-12 hours per day.
• Safely move about in all areas of the restaurant
• Will frequently reach, feel, bend, stoop, and carry.
• Ability to carry up to 30 pounds (the weight of a heavy tray)
• Must be able to work in both warm and cool environments, indoors and outdoors.
• Work in space with variable ventilation, smoke, and extreme temperatures
• Must be able to tolerate higher levels of noise from customer and employee traffic while in the field.

Compensation: Salary ($65,000.00 - $68,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses, Dining Discounts

Leadership

Team Development and Training

High Volume Experience

Customer Service Orientation

Customer Service

Attention to Detail

Guest Satisfaction

Problem Solving

POS Systems

Time Management

Wine and Beverage Knowledge

Adaptability

High Volume Service

Communication Skills

Craft Cocktails

Multitasking

Service Procedures

Stress Management

Craft Beers

Conflict Resolution

Food Safety Knowledge

Creativity in Beverage Preparation

Bar Controls/Cost

Knowledge of Food Safety Standards

Team Management

Ability to Work Under Pressure

Fine Dining Service

Collaboration

Health and Sanitation Certification

Training Others

Allergen and Alcohol Awareness

Organizational Skills

Proficient in Word, Excel, and Outlook

Restaurant Management

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