Hotel Guest Service Representative

Do you want to work for a great company with competitive benefits and pay? The Aloft Seattle Sea-Tac Airport is looking to hire a Guest Service Representative. If you think you'd be a great addition to our team, please apply! \n

Benefits: \n

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• Medical, dental, and vision offered after qualification period \n
• Competitive performance bonuses - potential for up to $400 monthly \n
• 401k with match offered after qualification period \n
• Employee discounts at Marriott Hotels worldwide \n
• SeaTac Sick Pay \n
• Overtime pay for holidays worked, 10 holidays per year \n
• Free parking \n \n

Job Duties : \n

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• Provide exceptional guest service to all hotel guests \n
• Greet and check guests into and out of the hotel \n
• Handle all guest requests and\/or concerns in a professional and courteous manner \n
• Manage guest accounts by posting charges and handling cash and credit card transactions with accuracy \n
• Run all necessary night audit reports \n
• Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and helps guests with directions and area activities \n
• Maintains a friendly, cheerful, and courteous demeanor at all times \n
• Must be flexible in schedule: Positions could be mornings or nights, including Weekends and Holidays \n \n

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Job Requirements: \n

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• Strong computer skills, including Microsoft Office \n
• Able to type 40+ wpm \n
• Able to learn new web applications \n
• Be outgoing and friendly \n
• Prior customer service experience is preferred \n
• Must be able to stand for extended periods of time \n
• Able to live up to 20 lbs \n
• Must be able to work weekends and holidays \n \n

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