Bowling Bar Food Runner

WAGE RANGE: $15.00-$17.00

OPEN UNTIL FILLED: IST PULL DATE; JULY 8, 2025

JOB SUMMARY

Supports the wait staff to improve the experience of our customers. The main responsibility is delivering or " running" food to customers. Relays important information between management, kitchen staff, and servers, as well as customers and servers. Assists servers, performing any tasks necessary to ensure a high-quality customer experience.

ESSENTIAL JOB FUNCTIONS:

• Ensures customer satisfaction through prompt, efficient, and friendly service, placing customers' service experience first.
• Promotes guest service by maintaining a friendly smile, and greeting, and providing appropriate service.
• Assists servers as needed.
• Delivers food orders and condiments to customers promptly.
• Check to see if the customers have everything they need or request food orders.
• Must have organizational skills.
• Check orders before delivery for accuracy, presentation, and temperature.
• Maintains assigned area in an organized, efficient, and clean manner.
• Performs all side work duties as assigned or requested by the supervisor.
• Compliance with regulatory laws, employee handbook, department policies and procedures, safety codes, etc.
• Promotes a clean, safe, and healthy work environment for employees and guests. Promptly addresses hazards and reports all concerns to the supervisor.
• Ensures that the operation of equipment, tools, and materials is handled safely.
• Remains knowledgeable of all property amenities to ensure a high level of customer service.
• Promotes internal guest service standards through courteous and respectful behavior.
• Other related duties as assigned.

PROMOTE WRC QUALITY SERVICE STANDARDS:

SAFETY: Ensuring a safe experience by protecting the welfare of all.

INTEGRITY: Expecting personal accountability at every level.

COURTESY: Creating an exceptional customer service experience for everyone.

TEAM: Functioning together to create a cooperative and positive experience.

SHOW: Providing flawless experience -a clean and cared-for resort.

SUPERVISORY AUTHORITY:

• None

SIGNATURE ABILITY:

• None

ACCESS TO SENSITIVE AREAS:

• None

MINIMUM QUALIFICATIONS:

• Six (6) months of food service experience.
• Possess or obtain a Food Handler Certification and an OLCC card within 30 days of employment.
• Stand and/or walk for long periods in a noisy environment; perform repetitive motions with wrists, hands, and fingers; and lift and maneuver 50 lbs. Carries and balances food and beverage trays weighing up to 40 lbs.
• Effective communication skills- verbally provides instructions, responds to questions, and has exceptional interpersonal skills and abilities.
• Exhibits a professional demeanor through appearance and maintains a positive attitude toward all employees and guest.
• Requires a criminal history background check.
• Must be at least 21 years of age.