7342 - Receptionist

JOB TITLE: Receptionist, Parks Elementary
DUTY DAYS: 240
PAY GRADE: C02
SALARY SCHEDULE: Click for Salary Schedule

Primary Purpose:

Operates multi-line switchboard to relay incoming, outgoing, and interoffice calls.

Qualifications:

Education/Certification:

• High School diploma/GED

Special Knowledge/Skills:

• Ability to read and comprehend simple instructions, short correspondence and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's
• Ability to perform these operations using units of American money and weight measurement, volume, and distance
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to deal with problems involving a few concrete variables in standardized situations

Experience:

• One to three months related experience and/or training; or equivalent combination of education and experience.

Major Responsibilities and Duties:

1. Operate a multi-line switchboard.
2. Take and relay messages for faculty and staff.
3. Respond to telephone inquiries regarding school programs and activities.
4. Supply information to callers and record messages.
5. Keep record of calls placed and toll charges.
6. Perform clerical duties such as typing, proofreading, and sorting mail.
7. Receive visitors, obtain name and nature of business, and schedule appointments.
8. Update daily activity board.

Equipment Used:

Multi-line phone system, computer

Working Conditions:

Mental Demands:

Ability to communicate effectively (verbal and written), concentration, interpretive skills, multi-tasked, coordinating, compiling, and maintain emotional control under stress.

Physical Demands/Environmental Factors:

Frequent interruptions, prolonged sitting, and repetitive hand motions working with computer/typewriter, and telephone interaction.