Botiwalla Hiring Front of House Staff

Botiwalla is inspired by the tea and kabab houses - known as Irani cafes - of Chef Meherwan's childhood, as well as the grills - sigris - that pop up on the streets of India late at night, serving grilled meats and flatbreads to hungry revelers.

Weve been recognized with seven James Beard nominations , and in 2022, Chai Pani Asheville won Outstanding Restaurant . We've been featured in The New York Times, Bon Appetit, Food & Wine, and even landed on Oprahs Favorite Things. But accolades dont matter if the experience we offer doesnt feel warm, genuine, and grounded. Thats where you come in.

If this sounds like a team youre interested in joining - one that provides extraordinary hospitality and changes the perception of Indian cuisine in America - we're currently accepting applications for Front of House Team Members at Botiwalla!

Position Summary : This role takes on all guest interactions as the first point of contact to guide our guests through the menu, answer questions, and make sure they have a mindblasting experience. You'll work the register, run food, pack orders, make drinks, chat with guests, and maintain our vibrant and lively dining room.

Responsibilities:

• Be warm, friendly, and accommodating - providing exceptional service and hospitality for all guests
• Thoroughly memorize our menu and walk guests through what and how to order when they have questions
• Take customer orders accurately and efficiently while handling cash and credit card transactions
• Create a welcoming environment by maintaining cleanliness and organization of the dining room
• Prepare and deliver food and drinks to tables, making sure to check in with guests and ensure satisfaction by addressing any concerns or complaints
• Always go the extra distance for the comfort and happiness of our customers

Requirements:

• Prior experience in a restaurant environment or customer service related field is preferred
• Follow all company policies and procedures, e.g., dress code, punctuality, and professional attitude
• Provide customers with MINDBLASTING hospitality
• Be a reliable and supportive team player
• Preserve and embrace company culture of compassion, integrity, generosity, and respect

Benefits:

• Medical, dental, vision, disability, dependent care FSA, and supplemental life insurance (full-time team members)
• Company paid life insurance (full and part-time team members)
• Equitable tip-share program
• Flexible work schedules
• Paid sick days
• Free shift meals
• Employee discount on merch, Spicewalla products, and all of our other restaurant locations in Asheville, Charlotte & Atlanta
• Cash advance program
• Opportunity to apply to annual staff trip to India after 1 year of employment

Giving back is at the heart of Chai Pani Restaurant Group's mission. We make a difference when and where we can - from our partnership with an educational non-profit in Mumbai; to feeding the homeless with dignity in our communities; and within our own walls, offering competitive pay, schedules, and benefits that support work-life harmony. We hope youll join our team and be a difference-maker too.

Apply to job here: Show Job