Food Service Worker

The Food Service Worker I at North Mississippi Health Services is responsible for supporting the provision of timely and safe food service for customers, including area stocking and sanitation. This role requires strong communication skills to engage effectively within the department and with external customers in daily operations and issue resolution. The Food Service Worker I also utilizes strong organizational skills to complete activities with efficient use of time and budget while ensuring a safe, compliant, and quality food service experience.

**Basic Requirements:**

- Ensures timely, safe food service to customers, plates and serve foods, and stocking of foods.

- Washing dishes, silverware, pots, pans, and rack dishes.

- Cleans and sanitizes equipment and the facilities.

- Maintains the physical area efficiently and effectively. Including the cleaning and sanitation of all areas.

- Responsible for maintaining, cleaning and stocking all food service areas.

- Maintains the physical area efficiently and effectively.

- Including the cleaning and sanitation of all areas.

- Responsible for knowing their areas' menu, service standards and procedures.

- Interacts with internal and external customers effectively and works to meet and exceed their expectations.

- Demonstrates adherence to NMHS' Mission, Vision and Values Statement and to Service Excellence Standards and serves as a role model to staff.

**Communications:**

- Assists in effective communication throughout the department.

- Strives to meet our all internal and external customer's needs and expectations.

- Must be polite and respond appropriately with all internal and external customers.

**Budget:**

- Assists in helping management meet budget.

- Must use food and supplies wisely.

- Uses their time wisely and adheres to the lunch and break schedule.

**Safe Food Handling and Sanitation:**

- Follows proper food safety procedures and properly documents required monitors.

- Actively participates in FNS's HACCP (Hazard Analysis Critical Control Points) Program.

- Cleans and sanitizes of all areas to meet the State Board of Health Standards.

- Assists in the keeping assigned HACCP monitors and all other departmental documents.

**Education:**

- High School Diploma or equivalent; preferred

Knowledge, Skills, and Abilities:

- Must have the ability to communicate effectively orally.

- Must have the ability to follow oral instructions.

- Must have the ability to be able to read and write English is desirable.

- Must possess the ability to work independently, without close supervision.

- Must work with other staff effectively, participates as a team member

- Must follow the department's grooming, hand washing and food safety standards.

- Must maintain a clean, safe, well-stocked work area.

- Must seek to improve services and products and asks for customer feedback.

- Must support and participate in Quality Process Improvement activities.

- Must use their time and energy positively.

- Must take concerns to the person who has the authority to correct them.

- Must report maintenance issues to their immediate lead or supervisor or another member of management.

- Must have the ability to maintain confidentiality.

- Must be responsible for working well with all staff to accomplish work assignments.

- Must interact with all internal and external customers to provide high quality customer services in a timely manner.

- Must maintain a high level of adherence to the Hospitals Value Statement Values and Service Excellence Standards.

- Must resolve customer complaints appropriately, timely and effectively.

- Must be responsible for having a high level of customer service.

- Must regularly recognizes and acknowledges other staff members for a job well done.