Room Attendant

Job Type

Part-time

Description

**Coming Soon!**The Duprey Service Company is excited to be opening the New Double Tree by Hilton in down town Concord. Are you passionate about the Hospitality industry and looking to create a great guest experience? Then join our team as we launch our new hotel.

**Attend our Job Fair! Tuesday July 8th 9am - 6pm hosted at 70 Constitution Ave Concord NH. On Site Interviews will be offered**

The Double Tree by Hilton is looking for a meticulous and dedicated Room Attendant to join our housekeeping team. As a Room Attendant, you will play a key role in maintaining our guest rooms and ensuring they are clean, comfortable, and inviting. Your attention to detail and passion for cleanliness will contribute to our goal of providing a superior guest experience.

**Job Summary**

The Room Attendant is responsible for ensuring high levels of guest service and satisfaction by cleaning and supplying rooms, laundry and public areas.

**Essential Duties and Responsibilities**

- Provide top quality service and meets guests needs

- Thoroughly clean all assigned guestrooms to include: changing linens, making beds, dusting, vacuuming, scrubbing, washing and replenishing supplies

- Thoroughly clean public space, work areas and storage areas

- Maintain room quality based on hotel and brand standards

- Follow standard procedures for acceptance and security of guest lost and found items

- Ensure master keys and located guestroom keys are properly secured

- Ability to work well with a diverse group of people

**Additional Duties**

- Attend monthly department meetings

- Complete projects as determined by management

- Assist other coworkers and departments when necessary

- Actively seeks out other tasks when current work is complete

- Participate in ongoing education and training

- Other duties as assigned

Requirements

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**Essential Behavior Requirements**

***-**Customer Service:*Displays a professional sense of urgency when communicating and interacting with guests and coworkers in a way that exceeds the guests wants and needs.

***-**Communication:*Actively listens to guests and associates (viewing the situation from the guests perspective) and works together to solve the problem through effective communication.

***-**Problem Solving:*Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed

***-**Quality:*Work product or service is free of errors and exceeds customer expectations.

**Minimum Qualifications**

***-**Education or Experience*- No prior experience or education is required.

***-**Language Skills-*Must have developed language skills to the point to be able to: read and comprehend simple instructions, safety rules and memos.

***-**Mathematical Skills*- Requires mathematical development sufficient to be able to: add, subtract, multiply and divide.

***-**Reasoning Ability*- Must have developed reasoning skills to be able to: apply common sense understanding to carry out instructions.

**Physical Requirements**

-Non-slip shoes are recommended

-Ability to pass pre-employment drug test and background check

-Requires walking and standing to a significant degree, reaching, climbing, balancing, kneeling, crouching, crawling, stooping, handling and seeing

-Lifting up to 50 lbs. maximum with frequent lifting and/or carrying or transporting of objects weighing up to 25 lbs.

-Inside environmental conditions protected from weather conditions but not necessarily from temperature changes. Potential exposure to paint, solvents, cleaning chemicals and/or fumes

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