Receptionist

Front Desk & Communication:

Answer and direct incoming phone calls in a courteous and professional manner

Greet and assist visitors and clients upon arrival

Manage front desk operations including mail, packages, and general inquiries

Customer Service Support:

Assist the Customer Service team with generating and updating customer reports

Enter shipment status and tracking information into customer portals accurately and promptly

Monitor and ensure the smooth operation of EDI (Electronic Data Interchange) transactions

Provide proactive order and shipment status updates to customers via email or phone

Follow up on customer orders that are on hold and work with relevant departments to resolve issues

Maintain clear and organized documentation of all customer interactions and transactions

Collaborate with warehouse, sales, and manufacturing teams to ensure timely delivery and order fulfillment

Hours:

Monday-Friday 8am-5pm

Skills & Qualifications

- 1+ year of front desk experience

- 1+ year of general customer service experience

- HS Diploma required

Nice Haves:

- Previous order entry and customer service experience

- Data Entry

Soft Skills:

- Detail oriented

- Multi-Tasker

- Must be okay with looking for work to stay busy

- Professional verbal and written skills

Pay and Benefits

The pay range for this position is $39520.00 - $41600.00/yr.

We do offer 401k, however, company does not match.Medical, dental, vision, basic life, voluntary life, STD all first day of employment.Company contributes to part of the medical, dental, vision. Offers an employee only medical plan at no cost to employee.Company also covers 100% of basic life for a $25,000 policy.PTO and 8 paid holidays after 90 days.Medical is through BCBS / PPO.Dental, vision, life, STD through MetLife.Each employee also receives:$50 net for Birthday$50 net for Thanksgiving

Workplace Type

This is a fully onsite position in Lake Zurich,IL.

Application Deadline

This position is anticipated to close on Jul 17, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.