Lead Barista, Peet's Coffee SFO

Job Details

Job Location: SFO Peets Coffee and Tea - San Francisco, CA

Salary Range: $23.30 - $23.30 Hourly

About Us:

High Flying Foods is an award-winning, family-owned restaurant group committed to elevating the airport dining experience. With over 25 locations across 7 major U.S. airports, we bring authentic local favorites directly to travelers without compromise. Our success is rooted in our people-both our dedicated team members and valued customers. As a passionate, fast-growing company, we're looking for motivated individuals who share our love for exceptional food and service. Join us in transforming airport dining!

The Opportunity:

High Flying Foods is looking for a skilled Lead Barista to join our Peet's Coffee team at San Francisco International Airport. As a Shift Lead, you will be responsible for supporting the store management by ensuring daily operating procedures are followed by staff during shifts. You will join a dynamic and positive team environment, maintaining the highest standards of service and operational excellence. If you are passionate about coffee and hospitality, and enjoy working in a fast-paced environment, we'd love to hear from you.

What We Offer:

• Competitive Hourly Rate:$23.30/hr
• Free parking
• Union retirement pension
• Union health benefits
• Excellent work/life balance
• Paid vacation and sick leave
• Free employee meals
• Opportunities for career growth and advancement

Responsibilities:

• Lead the daily operations by being a hands-on presence on the floor
• Coach, develop, and motivate staff
• Receive product and invoices
• Report daily store sales, product sales, and waste figures
• Communicate with the terminal's management team as well as operations and executive teams
• Ensure all opening and closing procedures are completed
• Perform regular barista duties
• Ensure that service standards are met by leading by example and stepping in to resolve any customer issues
• Follow, and guide others in following cash handling policies and procedures
• Handle cash drawers and nightly deposits
• Reports overages and shortages to terminal managers
• Follows inventory stocking and recording guidelines
• Contributes to store goals for driving sales and reducing costs
• Ensures staff adheres to beverage and rest break requirements
• Demonstrates and ensures all company policies and procedures are followed
• Maintain organization of all food storage areas
• Drive customer service, product quality and store presentation
• Troubleshoot repair and maintenance issues, communicate them as necessary and report back about vendor repairs

Qualifications

• 2+ years experience in a customer service, cash handling or food/beverage-related position
• Open availability including nights, weekends and holidays. This is a union bid schedule position, and we cannot guarantee a specific shift will be available. Please note current open schedule is for a 4 day closing position.
• Ability to speak, read, and write English fluently
• Ability to communicate clearly and concisely with staff, management team, and the public.
• Ability to work effectively in a fast-paced environment
• Knowledge of customer service techniques.
• Must be in good standing in your current position with a history of good attendance and cash handling
• Supervisory experience a plus
• Ability to stand, walk, bend, twist and kneel for duration of shift
• Possess a valid Food Handler's Card or obtain one during training upon hire as required by law

Work Conditions:

• Endures various physical movements throughout the work areas, such as reaching, bending, turning, and stooping
• Ability to walk and stand for extended periods, as much as the length of shift
• Ability to lift, push, pull or carry materials and products up to 25 lbs or more
• Repetitive hand motion for extended periods

Our Commitment to Equal Opportunity:

We are committed to creating an inclusive and diverse workplace where all employees are treated with respect, dignity, and fairness. We provide equal employment opportunities to all individuals, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.

Our dedication to fostering a diverse workforce goes beyond simply complying with legal standards. We believe that diversity drives innovation and creativity, and we strive to create an environment where employees feel empowered to bring their unique perspectives to the table. High Flying Foods is an equal opportunity employer, and we are proud to offer a workplace where everyone has the opportunity to succeed.

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