Food Runner / Expeditor
Primland Resort
Company Description
A majestic all-season mountain retreat, Primland is located at the heart of the Blue Ridge Mountains on 12,000 expansive acres. Primland offers luxurious accommodations, a championship golf course, exquisite farm-to-table cuisine, a serene spa and a level of outdoor adventure that is unrivaled on the east coast. In one of the most breathtaking mountain settings, the resort boasts impressive year-round activities for the entire family, including horseback riding, fly fishing, alfresco yoga and meditation, kayaking, hiking, sporting clays, archery, stargazing in one of the largest observatories in the Eastern U.S., RTV trail riding and tennis.
Job Description
Join our dynamic team as a Food Runner / Expeditor. In this key role, you'll play a vital part in our guests' experience by swiftly and precisely ensuring the smooth delivery of delectable orders from the kitchen to their tables, ensuring they have an exceptional dining experience.
Ensure communication in the kitchen between the front of house and back of house teams by calling out orders, getting the status on dishes, and calling the waitstaff to serve completed dishes.
Ensure that all orders are completed accurately, in time, and with the correct priority.
Perform the finishing touches to completed dishes, such as adding garnishes and removing smudges.
Assisting servers, bartenders, and guests in the dining experience, taking orders and delivering requested items in an efficient and timely manner
Relate with guests about needs, satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service
Operate, maintain and properly clean all restaurant equipment and fittings
Ensure that the expediting area and restaurant outlets are tidy, organized, and well stocked at all times
Ensure food is served in accordance with safety standards (e.g. proper temperature)
Check in with guests upon delivery of dishes and ensure they have everything they need, as needed
Qualifications
Prior experience in customer service or a similar role, in a luxury setting, is preferred.
Ability to work a flexible schedule, including weekends and holidays, according to department needs.
Ability to communicate in English.
Primland Resort
Company Description
A majestic all-season mountain retreat, Primland is located at the heart of the Blue Ridge Mountains on 12,000 expansive acres. Primland offers luxurious accommodations, a championship golf course, exquisite farm-to-table cuisine, a serene spa and a level of outdoor adventure that is unrivaled on the east coast. In one of the most breathtaking mountain settings, the resort boasts impressive year-round activities for the entire family, including horseback riding, fly fishing, alfresco yoga and meditation, kayaking, hiking, sporting clays, archery, stargazing in one of the largest observatories in the Eastern U.S., RTV trail riding and tennis.
Job Description
Join our dynamic team as a Food Runner / Expeditor. In this key role, you'll play a vital part in our guests' experience by swiftly and precisely ensuring the smooth delivery of delectable orders from the kitchen to their tables, ensuring they have an exceptional dining experience.
Ensure communication in the kitchen between the front of house and back of house teams by calling out orders, getting the status on dishes, and calling the waitstaff to serve completed dishes.
Ensure that all orders are completed accurately, in time, and with the correct priority.
Perform the finishing touches to completed dishes, such as adding garnishes and removing smudges.
Assisting servers, bartenders, and guests in the dining experience, taking orders and delivering requested items in an efficient and timely manner
Relate with guests about needs, satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service
Operate, maintain and properly clean all restaurant equipment and fittings
Ensure that the expediting area and restaurant outlets are tidy, organized, and well stocked at all times
Ensure food is served in accordance with safety standards (e.g. proper temperature)
Check in with guests upon delivery of dishes and ensure they have everything they need, as needed
Qualifications
Prior experience in customer service or a similar role, in a luxury setting, is preferred.
Ability to work a flexible schedule, including weekends and holidays, according to department needs.
Ability to communicate in English.
Job ID: 484246990
Originally Posted on: 7/6/2025
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