Snack Bar Attendant - Fall Season

Snack Bar Attendant - Fall Season Oak Hill Country Club Rochester, NY, USA 1 day ago Quick Job type Temporary Quick Job description Department : Food & Beverage Reports To : Snack Bar & Pool House Supervisor Supervises : N / A Classification : Seasonal / Fall Season - Desired start date August 1, 2025 Job Summary (Essential Functions) : To deliver first-class, personalized service and hospitality to create an exceptional and memorable experience for members and guests. Snack Bar Attendants perform cooking, bartending, and serving duties while interacting with members and co-workers in a positive, friendly, and efficient manner. Job Knowledge, Core Competencies, and Expectations : Oak Hill Country Club's Acorns of Excellence. Neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards. Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships. Works harmoniously and professionally with co-workers. Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts if needed. Expected to work 40-60 hours per week throughout the year and additional hours during event weeks. All other duties as needed. Duties & Responsibilities : Exceptional customer service skills. Always follow Oak Hill's Food & Beverage standards and steps of service. Before and after shift; sets / breaks down stations, cleans equipment and stores in appropriate space, cleans and organizes stations and storage areas. Studies and becomes an expert of the Snack Bar menu. Ensures all spaces in both the front and back of house are clean and presentable before, during and after service. Addresses members and guests by name and provides personalized service. Provides a warm and friendly greeting and sincere farewell. Provides suggestions, assists with dietary requests, and upsells to every guest. Provides prompt, courteous, and friendly service while not being obtrusive. Responds to requests in a courteous and friendly manner while always trying to anticipate needs and wants. Can own and independently resolve problems / complaints. Prepares sandwiches, burgers, hot dogs, wraps and all other Snack Bar menu items in a safe, efficient, and timely manner. Ensures food is of Oak Hill quality and not expired. Carefully follow standard recipes when preparing items. Adheres to state and local health and safety regulations. Consistently uses safe and sanitary food handling practices including those related to personal hygiene. Notifies Snack Bar & Pool House Supervisor and Culinary team of expected shortages to ensure food and supply par-levels are maintained. Ensures that the work area and equipment are clean and sanitary. Covers, dates, and neatly stores reusable leftover products. Makes recommendations for maintenance, repair, and upkeep of cooking equipment. Follow the Club's policies and procedures for serving alcoholic beverages. Notify a manager if you believe a member / guest is intoxicated. Ensure that all laws applicable to beverage operations are consistently followed. Understanding of all alcoholic and non-alcoholic beverages. Able to prepare and service mixed and craft cocktails. Maintain cleanliness and sanitation of beverage area and equipment. Maintain an adequate supply of liquors, beer, and other beverages with an effective inventory management system. Comprehensive understanding of Oak Hill's Point-Of-Sale system (Jonas). Verifies accuracy of prices, state and federal taxes, tips, and other charges on all checks. Handles all member charges and credit card charges as outlined in Oak Hill's standard operating procedures. Ensures that correct member account numbers and names are used for billing. Excellent oral communication and listening skills. High standards of safety and cleanliness. Participates in required meetings and training sessions. Carries out bylaws and policies set by the Board of Directors. Any, and all other duties, as assigned by the Snack Bar & Pool House Supervisor and / or Director of Food & Beverage. Experience Previous waitress, waiter or banquet server experience preferred. Country club experience strongly preferred. A genuine interest and passion for service, food, wine, and spirits is a plus. Education High school or equivalent education required Licenses and Special Requirements Valid driver's license. Food safety certification. Alcoholic beverage certification. Physical Demands and Work Environment Regularly exposed to moving mechanical parts and outside weather conditions. Occasionally exposed to wet and / or humid conditions; high, precarious places; extreme cold; extreme heat. The noise level in the work environment is usually moderate to loud. Able to meet and perform the physical requirements of the job and to work effectively in an environment that is typical of this position. Frequent lifting, bending, climbing, stooping, and pulling. Must be able to lift 75 pounds. Must be 18 years of age. Must be able to follow written and verbal instructions. Must have a reliable form of transportation to and from work. General Information Scheduled Shifts : Seasonal position. Days and hours are based on club operations and weather conditions. Regularly works 45+ hours per week. Wage : Competitive wage, based on experience Snack Bar Attendant Rochester, NY, USA