Host/Hostess Grille House Full-Time Evenings $14 - 21/hr
- Grand Casino Minnesota
- Hinckley, Minnesota
- Full Time
Host/Hostess Grille House Full-Time Evenings $14 - 21/hr
locations
Grand Casino Hinckley
time type
Full time
posted on
Posted Yesterday
job requisition id
R07528
It's fun to work in apany w people truly BELIEVE in what they're doing!
We'remitted to bringing passion and customer focus to the business.
For current employees of Mille Lacs Corporate Venture and its subsidiaries, please login to Workday and visit the Jobs Hub for internal career opportunities.
The Opportunity
Responsible for handling Guest check transactions, food running, bussing, host interactions in a prompt and courteous manner and in accordance with Grand Casino's service and cash handling standards. As Grand Casino's Food and Beverage Ambassador, you may be working directly with our Guests to ensure a positive experience at all touch points.
What You Get to Do
Receive payment from Guests in a prompt and courteous manner when applicable.
Ad to established cash control policies and procedures of Grand Casino.
Advise Guest of waiting time and areas of the Venue.
Prepare orders in a timely manner andplete them with garnish and apaniments.
Answer Guest questions and directs concerns to appropriate management.
Address Guestplaints and resolve them quickly and courteously.
Seat Guests according to the established procedures of the venue.
Deliver excellent Guest Service in an upbeat, friendly manner.
Encourage mutual respect, dignity, and integrity with all Associates, by always setting positive examples.
Participates as a team member with Grand Casino associates in producing a smoothly and efficiently run operation that meets the highest standards of guest service.
Always maintain a clean and sanitary dining area in full accordance with state health regulations.
Maintain stock of all necessary items.
Responsible for initial cordial reception to the Guests upon arrival and the prompt courteous escort to a dining table.
Answer telephones and make reservations, if required.
Communicate with Guests including wait times, verifying reservations and general information about the venue.
Responsible for seating Guests according to established rotation procedures, be able to operate Host seatingputer system, distribute menus, and explain the food items.
Thanks, and offers closing remarks to Guest as they leave the venue.
Address any Guestplaints to resolve them quickly and courteously in accordance with department standards.
Assist in maintaining standards of health, safety, and sanitation.
Able to demonstrate ability to read floorplans and seat guests accordingly.
Clean and sanitize tables and dining room upon Guest departure.
Participate as a team member with: Casino Hosts, Food Servers, Cooks, Supervisors, and any Associates in producing a smoothly and efficiently run operation that meets the highest standards of Guest Service.
Other duties as assigned that are related to this role.
What We Look for in a Person
Serves and develops others by building relationships.
Fosters an inclusive workplace w inclusion and individual differences are valued.
Collaborates across boundaries to achievemon goals.
Alignsanizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
Sets direction and influences others to translate vision into action.
Demonstrates drive for continued personal and professional growth.
What We Offer You
We have a fun, energetic personality and are adventurous, creative, and open minded.
We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty).
Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making and engagement across all levels of theanization.
We are a career accelerant, which means developing our Associates is one of our main priorities.
We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.
A variety ofpetitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.
What Qualifies You
Previous cash handling experience.
Must be able to secure license from Gaming Regulatory Authority (GRA).
Responsible for following all relevant Detailed Gaming Regulations (DGR's).
Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.
#FB2
locations
Grand Casino Hinckley
time type
Full time
posted on
Posted Yesterday
job requisition id
R07528
It's fun to work in apany w people truly BELIEVE in what they're doing!
We'remitted to bringing passion and customer focus to the business.
For current employees of Mille Lacs Corporate Venture and its subsidiaries, please login to Workday and visit the Jobs Hub for internal career opportunities.
The Opportunity
Responsible for handling Guest check transactions, food running, bussing, host interactions in a prompt and courteous manner and in accordance with Grand Casino's service and cash handling standards. As Grand Casino's Food and Beverage Ambassador, you may be working directly with our Guests to ensure a positive experience at all touch points.
What You Get to Do
Receive payment from Guests in a prompt and courteous manner when applicable.
Ad to established cash control policies and procedures of Grand Casino.
Advise Guest of waiting time and areas of the Venue.
Prepare orders in a timely manner andplete them with garnish and apaniments.
Answer Guest questions and directs concerns to appropriate management.
Address Guestplaints and resolve them quickly and courteously.
Seat Guests according to the established procedures of the venue.
Deliver excellent Guest Service in an upbeat, friendly manner.
Encourage mutual respect, dignity, and integrity with all Associates, by always setting positive examples.
Participates as a team member with Grand Casino associates in producing a smoothly and efficiently run operation that meets the highest standards of guest service.
Always maintain a clean and sanitary dining area in full accordance with state health regulations.
Maintain stock of all necessary items.
Responsible for initial cordial reception to the Guests upon arrival and the prompt courteous escort to a dining table.
Answer telephones and make reservations, if required.
Communicate with Guests including wait times, verifying reservations and general information about the venue.
Responsible for seating Guests according to established rotation procedures, be able to operate Host seatingputer system, distribute menus, and explain the food items.
Thanks, and offers closing remarks to Guest as they leave the venue.
Address any Guestplaints to resolve them quickly and courteously in accordance with department standards.
Assist in maintaining standards of health, safety, and sanitation.
Able to demonstrate ability to read floorplans and seat guests accordingly.
Clean and sanitize tables and dining room upon Guest departure.
Participate as a team member with: Casino Hosts, Food Servers, Cooks, Supervisors, and any Associates in producing a smoothly and efficiently run operation that meets the highest standards of Guest Service.
Other duties as assigned that are related to this role.
What We Look for in a Person
Serves and develops others by building relationships.
Fosters an inclusive workplace w inclusion and individual differences are valued.
Collaborates across boundaries to achievemon goals.
Alignsanizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
Sets direction and influences others to translate vision into action.
Demonstrates drive for continued personal and professional growth.
What We Offer You
We have a fun, energetic personality and are adventurous, creative, and open minded.
We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty).
Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making and engagement across all levels of theanization.
We are a career accelerant, which means developing our Associates is one of our main priorities.
We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.
A variety ofpetitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.
What Qualifies You
Previous cash handling experience.
Must be able to secure license from Gaming Regulatory Authority (GRA).
Responsible for following all relevant Detailed Gaming Regulations (DGR's).
Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.
#FB2
Job ID: 484297531
Originally Posted on: 7/7/2025
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