Medical Receptionist

Golden State Dermatology is a physician-led and owned dermatology group rapidly expanding across California, with over 37 locations. We are a leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non-surgical cosmetic skincare, anti-aging, body contouring, and plastic surgery.

As a Medical Receptionist at Golden State Dermatology, you'll play a pivotal role in ensuring the smooth operation of our front desk and providing exceptional service to our patients.

Key Responsibilities:

• Greet patients and manage check-in/check-out procedures
• Verify insurance eligibility using E-Clinicals and additional online systems
• Answer phones and respond to patient inquiries via text
• Maintain fax server and distribute incoming documents
• Create new patient intakes and handle referrals
• Assist with skincare and cosmetic procedure questions and sales
• Keep appointment schedules running on time
• Optimize scheduling to reduce wait times and fill open slots
• Collect co-pays and outstanding balances

Qualifications:

• Strong multitasking and organizational skills
• Friendly, professional demeanor with a focus on patient care
• Ability to manage a fast-paced front office environment

Preferred Skills (Not Required):

• Experience in dermatology, healthcare, or aesthetics
• Familiarity with insurance carriers (Medicare, commercial, HMO)
• Proficiency in EClinicalWorks, EMA, or other EMRs

Employee Perks:

• 40% discount on products and procedures
• Free annual injectable events
• Comprehensive medical, dental, and vision insurance
• Company-paid disability and life insurance
• 401(k) with Safe Harbor 4% match
• Pet insurance, FSAs, commuter benefits
• EAP counseling services
• Discounts on theme parks, concerts, hotels, and more

GSD strongly encourages employees to receive the COVID-19 primary series vaccination.

Golden State Dermatology participates in the E-Verify program. E-Verify is a free, web-based system that allows employers to confirm their employees eligibility to work in the United States. It does this by comparing information from an employees Form I-9, Employment Eligibility Verification, to records from the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA).

Golden State Dermatology is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants for employment and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.