Host

Description

Qualifications

• Previous hosting experience preferred
• Excellent oral communication skills
• Positive interpersonal skills
• Must speak English fluently and be able to write in basic English
• Valid Food Handlers Certificate
• Valid TABC Certificate

A Day In The Life

The Hostess or Host isresponsible for providing a friendly, warm, and positive first impression toour guests. They will greet customers as they enter the restaurant, take theirreservations or put them on a waiting list, provide them with menus and showthem to their seats. They may also handle phone calls and customer queriesabout the restaurant and menu and assist various restaurant staff whennecessary.

• Greeting guests as they enter and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assign guests to tables they prefer while keeping table rotation in mind so that servers receive the correct number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• Knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing excellent customer service.

Who We Are

No one would have peggedthe two brothers from a hard-working, blue-collar area of Detroit forrestaurant owners, but that's exactly what they are. The pizza at Via 313 isinspired by traditional Detroit-Style pies (Cloverleaf, Buddy's, Loui's,Niki's) and the best traditional pizzas in the region.

We are committed tocreating a rare culture that allows for creative thinking, learning, and growthopportunities.