Floor Care Technician: Facilities, Real Estate, & Planning

External Applicants:

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website.

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

Utilizing excellent customer service and high attention to detail, the Floors, Projects, and Rapid Response Technician performs a variety of project-related and emergency response duties. Responsibilities include comprehensive floor care, such as stripping, waxing, spraying, scrubbing, and cleaning/shampooing hard floor and carpeted surfaces in areas including offices, restrooms, lobbies, and hallways. This role also encompasses special events and biohazard cleanup, responding to calls, work orders, and preventative maintenance schedules.

Job Description

This position is scheduled for Sunday-Thursday from 6:00 p.m. to 2:00 a.m.

Essential Functions:

• Cares for floors including vacuuming, mopping, stripping/waxing floors, regular floor maintenance, carpet spotting, carpet extraction, and carpet maintenance.

• Loads and unloads equipment and supplies.

• Moves obstacles and furniture.

• Cleans equipment after completion of work.

• Meets departmental standards for customer satisfaction.

• Drives company vehicles when required.

• Responds to calls and immediately responds; calls may include hazards such as broken glass or bodily fluids.

• Rotational on-call coverage responsibilities

Required Education, Knowledge, Skills, Abilities:

• High School Diploma, GED, or experience sufficient to perform responsibilities of the position.

• Ability to read and understand safety procedures, cleaning instructions, and schedules.

• Ability to communicate effectively with diverse groups across the campus community.

• Ability to prioritize projects as needed.

• Ability to work the assigned shift hours.

• Ability to meet the requirements of the Universitys automobile insurance.

• Perform other related duties as assigned.

• This position may be designated as essential personnel to support business continuity during campus emergencies, disasters, or other special needs as directed by management. Essential personnel are subject to recall inside/outside their normal schedule. Additional details can be found in the Wake Forest University Policy on Weather and Other Unusual Conditions.

Preferred Education, Knowledge, Skills, Abilities:

• Knowledge of hard surface floors and carpet care, and the operation of floor care machinery, is preferred.

• Experience operating floor equipment alone (scrubbers, buffers, extractors, etc.)

• One year of work experience.

Accountabilities:

• Responsible for own work.

Physical Requirements:

• Climbing, stooping, kneeling, standing, walking either within your respective areas or between areas on campus, lifting up to 50 pounds, pushing, pulling, and grasping.

Additional Job Description

Time Type Requirement

Full time Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or ....