Front Desk Coordinator

Job Opening: Front Desk Coordinator

Location: The Bridge Sports Complex, City of Bridgeport

Employment Type: Full-Time | FLSA Status: Non-exempt

Department: The Bridge Sports Complex

Salary Starting at: $40,259.00

About the Role

Are you friendly, organized, and passionate about customer service? The Bridge Sports Complex is seeking a Front Desk Coordinator to serve as the welcoming face of our facility. As the first point of contact, you will greet guests, manage front desk operations, and assist with memberships and activity sign-ups-all while keeping our front-facing areas running smoothly.

This position offers the opportunity to work in a dynamic environment where your communication skills and professionalism directly enhance the guest experience. Evening and weekend availability is required.

Key Responsibilities

• Greet and assist guests with a positive, helpful attitude
• Maintain a clean and organized front desk, lobby, and vestibule
• Answer and direct incoming calls professionally
• Receive and distribute mail and packages
• Process payments, sell memberships, and register guests for activities
• Act as Manager on Duty when scheduled
• Perform other duties as assigned

Qualifications

Required:

• Minimum age: 18
• High school diploma or GED
• Strong communication skills (written and verbal)
• Basic computer proficiency with the ability to learn new systems
• Proven problem-solving ability
• Excellent customer service mindset

Preferred:

• Previous customer service experience

Skills & Abilities

• Strong organizational skills and ability to prioritize tasks
• Comfortable working independently and as part of a team
• General knowledge of office procedures and customer service etiquette
• Ability to establish and maintain positive professional relationships

Physical Requirements

• Must be able to sit, stand, walk, talk, and hear for extended periods
• Frequent use of hands and arms to operate office tools and equipment
• Vision requirements include close vision and ability to adjust focus
• Occasionally lift/move up to 25 pounds
• Reasonable accommodations will be made for qualified individuals with disabilities

Schedule

• This position includes evening and weekend shifts

Ready to Apply?

Join a welcoming and energetic team committed to excellent service and community engagement. If you're a reliable, friendly individual who thrives in a fast-paced, customer-oriented environment, we want to hear from you!

Submit your application today through Indeed or submit your resume to [email protected].