Guest Services Associate

We are seeking a dedicated and professional Guest Services Associate to

join this team in Pittsfield to assist with the evening shift! This

position offers a unique opportunity to work in a dynamic healthcare

environment, providing critical support to patients and their families.

If you are passionate about making a difference and have the necessary

skills and experience, we would love to hear from you! Key

Responsibilities: - Safely and efficiently transport patients and their

belongings using appropriate equipment (e.g., stretchers, oxygen tanks,

hospital/ICU beds). - Greet and escort family members and visitors to

various locations within the facility. - Screen visitors to ensure

safety and security, and alert security discreetly as needed. -

Communicate effectively with patients, families, and staff, ensuring a

high level of customer service. - Use communication devices such as

telephones, computers, barcodes, and pagers to coordinate tasks. - Work

collaboratively with different units and departments throughout the

hospital. - Maintain a strong understanding of hospital ethics,

policies, and procedures relevant to the position. Job Requirements: -

3+ years of current experience working with the public. - High school

diploma or GED. - Proven ability to interact effectively with patients,

families, and healthcare providers. - Hospitality experience is strongly

preferred. - Valid driver\'s license. - Proficiency in English (spoken

and written) and knowledge of medical terminology. - Ability to follow

instructions and complete assignments with high quality. - Capable of

performing repetitive duties while maintaining attention to detail. -

Willingness to accept and apply constructive feedback. - Ability to work

independently with minimal supervision. - Strong customer service skills

and a demonstrated ability to work well with the public. If you have

strong interpersonal and communication skills, with a commitment to

providing excellent customer service, apply today! This is a 13-week

contract position, Monday-Friday 3:00 PM - 11:30 PM. There is a

potential need for weekend and holiday coverage as required. Pay rate

\$25.00 per hour.