Bell Attendant - MGM National Harbor

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
Step into the spotlight as a Front Services Attendant, where every guest interaction is a chance to create unforgettable WOW moments that leave a lasting impression. From opening doors to delivering VIP-level service, youll be at the heart of the actionwelcoming guests, sharing insider tips, and turning ordinary stays into extraordinary memories.

THE DAY-TO-DAY:

• Guest Engagement & Property Knowledge: Welcome guests, open doors, and provide accurate information about rooms, dining, promotions, and navigating the property.

• Luggage Services: Load and unload baggage, escort guests to rooms, assist with room orientation, and ensure timely delivery of personal items.

• Issue Resolution & Incident Reporting: Address guest concerns within your authority and promptly report unusual events, missing items, or suspected theft to leadership.

• Group & Baggage Coordination: Process tickets, handle group arrivals/departures, and maintain secure control of the luggage storage area.

THE IDEAL CANDIDATE:

• At least 18 years of old

• High School Diploma, GED or equivalent

• Previous concierge experience (preferred)

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room

• Free parking on and off shift

• Healthcare, financial, and time off benefits

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

Pay Rate

The rate for this role is:

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW ? Apply today!