Banquet Captain - Hilton - Harrisburg, PA

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Banquet Captain for the Hilton Harrisburg in Harrisburg, PA .

P OSITION S UMMARY:

OVERSEE SET-UP AND CLEAN-UP FOOD PREPARATION FOR ALL BANQUET FUNCTIONS.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.

• SUPERVISE FOOD AND BEVERAGE SERVICE TO ENSURE CONSISTENCY THROUGHOUT THE BANQUET.
• ASSIST WITH THE PLANNING, ORGANIZING AND EXECUTION OF ALL BANQUET FUNCTIONS.
• SUPERVISE BANQUET ROOMS SET-UP AND CLEAN-UP.
• GREET CLIENTS IN CHARGE AND RESPOND TO REQUESTS.
• SPEAK AT ROLL CALL MEETINGS PRIOR TO EVENTS TO INFORM STAFF ABOUT EVENT PARTICULARS AND EXPECTATIONS.
• DUE TO THE NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.

OTHER DUTIES

• SUPERVISED ALL ASSIGNED SIDE WORK TO INCLUDE REPLENISHING CONDIMENTS AND RESTOCKING BANQUET CABINET SUPPLIES.
• SUPERVISE GENERAL CLEANING TASKS USING STANDARD HOTEL PRODUCTS AS ASSIGNED TO ADHERE TO HEALTH STANDARDS.
• ABIDE BY ALL STATE, FEDERAL AND CORPORATE LIQUOR REGULATIONS PERTAINING TO SERVING ALCOHOLIC BEVERAGES TO MINORS AND INTOXICATED GUESTS.
• CHECK WITH DEPARTMENT MANAGER FOR ANY LAST-MINUTE CHANGES.
• ASSIST WITH OTHER DUTIES AS DIRECTED

PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.

REQUIRED KNOWLEDGE / SKILLS / ABILITIES:

• ABILITY TO READ, WRITE AND SPEAK THE ENGLISH LANGUAGE FLUENTLY TO INTERACT WITH STAFF.
• BASIC KNOWLEDGE OF FOOD AND BEVERAGE PREPARATIONS, SERVICE STANDARDS, GUEST RELATIONS AND ETIQUETTE.
• KNOWLEDGE OF APPROPRIATE TABLE SETTINGS AND SERVICEWARE.
• ABILITY TO MAKE QUICK AND ACCURATE DECISIONS.
• MUST POSSESS STRONG ORGANIZATIONAL SKILLS.
• ABILITY TO PERFORM UNDER PRESSURE EFFECTIVELY FOR EXTENSIVE PERIODS OF TIME WHILE MAINTAINING PROFESSIONALISM

DESIRED SOFTWARE PROFICIENCIES: NONE

SUPERVISORY R ESPONSIBILITIES:

• ASSIST IN THE SUPERVISION OF BANQUET STAFF TO INCLUDE SENIOR BANQUET SERVERS, BANQUET SERVERS, AND BANQUET DISHWASHERS.
  
  

EDUCATION / EXPERIENCE:

• HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED.
• RAMP CERTIFICATION WITHIN 30 DAYS OF HIRE.
• 2 YEARS PRIOR BANQUET DEPARTMENT OR ALA CARTE EXPERIENCE REQUIRED. ADDITIONAL PRIOR FOOD SERVICE PREFERRED.

PHYSICAL REQUIREMENTS

THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES:

FREQUENCY KEY: NEVER – 0 HOURS; RARE – UP TO 1 HOUR; OCCASIONAL – 1-3 HOURS; FREQUENT – 3-6 HOURS;
CONSTANT – 6-8 HOURS

PHYSICAL ACTIVITY FREQUENCY
SITTING RARE
WALKING CONSTANT
CLIMBING STAIRS FREQUENT
CROUCHING/BENDING/STOOPING FREQUENT
REACHING FREQUENT
GRASPING CONSTANT
PUSHING/PULLING FREQUENT
NEAR VISION CONSTANT
FAR VISION CONSTANT
HEARING CONSTANT
TALKING CONSTANT
SMELL OCCASIONAL
TASTE RARE
LIFTING/CARRYING(# LBS) FREQUENT – UP TO 50 LBS.
TRAVEL RARE

MATERIALS / EQUIPMENT USED

• STANDARD OFFICE EQUIPMENT INCLUDING COMPUTER, TELEPHONE AND PRINTER. TWO WAY RADIO, FOOD SERVICE EQUIPMENT INCLUDING HOT BOX, COFFEE MACHINES AND CHAFING DISHES.

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k) with company match
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program